How to get started with performance measurement and KPIs...

Performance measurement - finding the right KPIs and measures, and putting them to use to improve organisational or business performance - can get complex if you take on too much, too soon.

Start small, with a focus on growing your skill and confidence, getting some small wins quickly, and work gradually toward making performance measurement a natural part of doing business.

These resources will help you start small, get some quick wins, and build a foundation to measure what matters, as and when you need to:

RESOURCE: Getting Started With Performance Measures (digital how-to kit)

Sometimes people just need to have a nice, gentle experience of what good performance measurement is like. This digital kit (which you can download as soon as you've purchased it) will step you through the process of designing and implementing just a few performance measures for one of your goals. A great way to pilot test a fresh and common sense approach to measuring. Read more about Getting Started With Performance Measures now.

ARTICLE: Ten biggest mistakes in managing organisational performance

Ah, performance measurement. It’s one of the pillars of organisational success and one of the perils of organisational management. We all know how challenging it can be to get right, but often we’re not really sure why. Here are the 10 biggest mistakes most people don’t even know they’re making when trying to manage organisational performance. Make sure you don't make them!

ARTICLE: Are you underestimating the performance measurement effort?

If you want a collection of useful and useable performance measures that lead to improvement of performance, then certain things must occur. Do you know what these activities are? Do you know who the departments and people are that contribute to these activities? Do you have a good idea about the kinds of resources that are needed to properly perform these activities? Do you appreciate how much time and effort is involved in properly performing these activities? Read this article to scope the activities in the performance measurement process.

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If you'd like more information about measuring what matters, contact me.