For our colleagues, leaders and entire organisations to value KPIs, measuring performance must link to what they value most. (more…)
Gabrielle Dolan, business story telling expert, shares a practical framework with us for how to use storytelling to build more KPI buy-in. (more…)
If we want more KPI accountability, we have to be honest about who's really in control of it, and what's really in the way of it. (more…)
The rift between the day-to-day operations and strategic goals can sometimes be too wide for managers to have any KPI buy-in at all. (more…)
Complacency is a big reason why useless KPIs stay. A sense of urgency is what's needed to spark the change to better KPIs. But it must be authentic, and speak to the head and the heart. (more&hell...
If we try to introduce our colleagues to a better approach to measurement, but without the right preparation, it will backfire. (more…)
Buy-in is choice. Sign-off is obligation. Choice has loads more energy, that sustains itself longer, than does obligation. For buy-in to KPIs and performance measurement, people must be involved because they choose to, and not because they’re obliged to.