Archive for the ‘Performance Culture’ Category
Podcast Episode #11 – What’s Choking Your KPI Implementation?
IN THIS EPISODE:
Feature: 3 Things You Must Have Before KPIs Can Work.
Q&A: How do you implement KPIs efficiently?
Quick Tip: The Power of a Measures Team.
Subscribe at iTunes or listen here:
#66 Three Things You MUST Have Before KPIs Can Work
We rush off in search of KPIs or performance measures way too soon. We find some, grab them and shove them into the KPI columns in our business plans or employee performance plans. Then we expect to hit targets. But it doesn’t happen.
People don’t use the KPIs, they complain about them, and even fail to bring them to life (that is, report them). That’s because at least 3 important must-haves are missing.
#64 Inspiring People to Make KPI Progress
Recently, one of my Performance Measure Blueprint attendees, Greg, sent me an email with the subject line “I thought you might get a laugh out of this – My first Measures Newsletter”.
I opened it, read it and then hit “reply”:
#63 Seven Tips to Prepare Your Measures Team For Success
The people who make up your Measures Team aren’t in it for the glory or the glamour. No, performance measurement can be a dirty job, particularly when you’re faced with an organisation that stills sees it as threatening, boring and a bureaucratic waste of their time.
So you must keep your Measures Team focused on the real prize: the pride of leading others to successful organisational or business performance transformation. And here are a bunch of tips to prepare them for that kind of success:
Podcast Episode #8 – Preparing for Successful Performance Measurement
IN THIS EPISODE:
Feature: 7 Tips to Prepare Your Measures Team For Success.
Q&A: How do you build the motivation to improve performance skills and making them important to the staff?
Quick Tip: Success loves speed.
Subscribe at iTunes or listen here:
#61 Seven KPI New Year’s Resolutions
Call me kitsch but I can’t help myself: It’s the start of another fresh, unadulterated new year that’s pregnant with the promise that things can and will be better (THIS time) and so I offer to you these potential KPI resolutions for the new year ahead.
#60 Five KPIs for Christmas?
It’s not called the Silly Season for nothing. Christmas – as it’s celebrated in Australia at least – means scorching Summer sun, crowded air-conditioned shopping centres and agonising deliberations about cold salads or hot roast for Christmas dinner. It also means gift shopping, my personal Nightmare Before Christmas. What would it look like to measure such madness?
Podcast Episode #4 – Overcoming Objections to Measuring Performance
IN THIS EPISODE:
Article: How to Rebut 3 Common Objections to Measuring Performance.
Q&A: Does linking salaries and rewards to performance change people’s attitudes and behaviour to ensure effectiveness?
Quick Tip: What to do when you don’t have the buy-in to start measuring performance.
Subscribe at iTunes or listen here:
#56 How to Get Buy-in Through Socialising Your Performance Measures
Our typical approaches to get people to take ownership of performance measures or KPIs don’t work very well, do they?
The solution is to completely reframe what it means to “buy in”: instead of trying to ‘get’ people to buy in, we need to instead ‘let’ people buy in. That means taking a very different approach to how we normally work together in business.
#53 Who Needs Performance Measurement Skills In Your Organisation?
It’s obvious to most people why people who work in the strategy office, or even in quality or process improvement roles, need to have some degree of performance measurement skill. But that’s not sufficient if your goal is to have a consistent approach to selecting performance measures throughout the organisation that keep everyone focused on what really matters in achieving the organisation’s strategy.
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