#75 KPIs Should Make You Feel Uncomfortable!
If your KPIs or performance measures aren’t pushing you outside your comfort zone, then they’re wasting everyone’s time.
If you only measure what you already know you can achieve, those measures or KPIs probably won’t take you any further. They’re just confirming that things are as you expect. They’re not pushing you to try harder, think smarter or reach higher.
Podcast Episode #20 – Are You Measuring to Thrive or Survive?
IN THIS EPISODE:
Article: KPIs Should Make You Feel Uncomfortable!
Q&A: How to measure for continuous improvement?
Quick Tip: Set 3 targets for each KPI.
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#74 How Many KPIs Do You Need?
I’m going to share with you my secret formula for the right number of KPIs or performance measures that you truly need, so you can stop drowning in overwhelm…
Podcast Episode #19 – Measure What You Should, Can and Will
IN THIS EPISODE:
Article: How Many KPIs Do You Need?
Q&A: What questions should I ask managers to help them define their KPIs?
Quick Tip: Think influence, not control.
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#73 – Are Your Goals Measure-Worthy?
There are indeed a few different opinions out there about what makes a goal worth measuring. So why are so many of our goals so hard to meaningfully measure?
Don’t try to be SMART…
The SMART acronym is too confusing. People don’t know whether goals should be SMART or whether performance measures should be SMART. They don’t know what “specific” really means (that’s what the S stands for). They aren’t sure if R stands for realistic or relevant. And if A is for achievable then does that mean you can’t have stretch goals?
To write great goals, asking these four questions is all you need:
Podcast Episode #18 – Weasely Goals Waste Your Time
IN THIS EPISODE:
Article: Are Your Goals Measure-Worthy?
Q&A: How do you measure services that are not necessarily quantitative?
Quick Tip: Practice using sensory-rich language.
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#72 My Measurement Success Mantras
I love mantras. I love how they can carry a paragraph full of meaning in just a few words, and because of this be fabulous reminders of what matters. I have mantras for running (“light and quick, here and now”) and mantras for dealing with setbacks (“onwards and upwards!”) and – yes, you guessed it – mantras for measurement!
Here you go, I’m gonna share some of them with you:
Podcast Episode #17 – The Right Measurement Mindset
IN THIS EPISODE:
Article: My Measurement Success Mantras
Q&A: How do you get people to adopt a KPI mindset?
Quick Tip: As-is versus should-be performance measurement.
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#71 Setting Sensible Targets For Your KPIs
Target-setting is rife with worries like being achievable versus stretch, motivating people to pursue them, figuring out how to measure them, the consequences of missing them, how hard it will be to reach them.
I’d like to share some ideas with you, about how to lessen the burden when you come face to face with worries like these.
Podcast Episode #16 – Reach For The Sky! (Target Setting)
IN THIS EPISODE:
Feature: Setting Sensible Targets For Your KPIs.
Q&A: Does every performance measure need a target?
Quick Tip: How to best display a target on your KPI graph.
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