"We've just started doing workshops with each department using the 'How to design meaningful performance measures' templates and so far they are working great. Thinking about the end in mind first and allowing time to really think about what the KPI would look and feel like really seems to be getting people thinking. We have come up with some great objectives and measures. Thank you for such a easy to understand and useful tool."

Justine Fisher, Business Analyst, Queenstown Lakes District Council, New Zealand

"We had an organisational misunderstanding of KPIs. This How-to Kit gave us workable KPIs - it gave us a step by step path through it."

Eric Belcher, ESRI Australia

I have decided that in terms of writing measures I don't have to look any further for help beyond this How-to Kit. I like the structure, the layout, it is easy to follow and you can find your way through it easily."

Gerry Roberts, DPI&F, Longreach

"There are many books out there that go on about the 'why' and philosphies of performance management, but precious few that provide the 'how-to' and Stacey has done that."

Brian Nielsen, Nielsen Instant Knowledge Systems

"I am always surprised by how counter-intuitive setting measures seems to be, and as a result I tend to underestimate the amount of education it takes to get a team to formulate performance measures. Stacey Barr's 5-step process has been well-received by my staff. The explanations and work sheets have helped people grab on to something and work their way to a result. We have more work to do, and it is going slower than I had hoped, but I am convinced that the process has been key to the progress we've made."

Jack Peterson, President, Bellarmine Preparatory School, Tacoma WA, USA

"Stacey, I would say 'insights' would be a gross understatement of what I've learned on performance measurement from your Performance Measure Blueprint Audio Program. It's more like 'revelations'. We've been using the Measure Design technique all this week and culminating today, and it is going superbly. You guys are THE best! Thank you."

Jerry Stigall, Director, Organization Development, Strategy, & Policy, Douglas County Government, USA

Note:
This PuMP How-to Kit is no longer available (but it will be replaced by a new & vastly more practical version during 2012)

See all products and services

How-to Kit: How to Design Meaningful Performance Measures

Note: This PuMP How-to Kit is no longer available
(but it will be replaced by a new & vastly more practical version during 2012)

Are KPIs wasting your time, not measuring what really matters, not aligning to your strategy, and not getting buy-in? It's almost certainly because of the approach you're taking to create those KPIs or performance measures.

Brainstorming, looking at the data you have easy access to, searching online, or even asking the experts, are *not* the ways to find meaningful measures. You end up with too many measures, measures that track easy activities rather than important outcomes, measures people don't trust or own, and no meaningful measures for intangible outcomes.

This How-to Kit lays out, in easy to follow instructions supported by examples, the 5 powerful steps to create and find meaningful measures, even for the most intangible of results. It works beautifully in a team dialogue, which is the key to getting people to buy-in to measures.

How it helps:

Avoid too many measures or KPIs, often the product of brainstorming or not really knowing what to measure.
Align measures and KPIs to strategy, by removing the disconnect that often happens between goal setting and measure selection.
Evaluate existing measures and KPIs so you can easily keep the good ones and confidently let go of those that are a waste of time and effort.
Produce measures that truly are measurable, not just vague concepts that no-one really knows how to go about measuring.
Get buy-in and ownership for measures, by following steps that naturally help people understand the value of measures, and easily create measures themselves that are relevant and useful.
Avoid measures that drive the wrong behaviour, or that have negative consequences to other areas of performance.

Who it's for:

Performance measurement practitioners and consultants who lead and facilitate teams to create KPIs or performance measures.
Corporate Planners who facilitate strategic or operational planning sessions and include the selection of KPIs or performance measures in the plans.
Business Analysts who want to be proactive in assisting their managers and clients to clearly articulate which measures are worth reporting.
Managers who want to engage people in measuring what matters, by including them in a dialogue to identify and own the measures.
Project Officers who want to measure the impact of their initiatives, goals and project outcomes.

What's included:

This is a fully digital product, and immediately after purchase, you will download the following great resources:

Easy to follow instruction booklet, well organised, easy to follow and in colour
Resources including templates, examples and handouts to use with your team and make implementation easy and quick
Bonus audio of Stacey's exclusive interview with Douglas Hubbard, best-selling author of "How to Measure Anything"

How to order:

This PuMP How-to Kit is no longer available (but it will be replaced by a new & vastly more practical version during 2012).

If you have any questions about this product, please email us at info@staceybarr.com and we will respond within 48 hours (usually much faster).

Smiles, Stacey.