How To Tell An Insightful Story Of Performance With Measures
October 1, 2013 by Stacey Barr | Leave a CommentThe 10 Biggest Mistakes in Managing Organisational Performance
January 3, 2019 by Stacey Barr | Leave a CommentBefore we can elevate organisational performance, we must stop making these 10 common mistakes. (more…)
Filed Under: Getting Executive Support, Performance Leadership, WHITE PAPER
The 6 Levels of Measures for Training, Beyond Happy Sheets
March 18, 2014 by Stacey Barr | Leave a CommentJack Phillips' 6 levels of measures for training is an excellent framework. Here is an example of how to use that framework to measure the effectiveness of training, beyond just satisfaction.
Filed Under:
Example Measures & KPIs
Are Targets Expectations or Intentions, And Why Does It Matter?
January 21, 2014 by Stacey Barr | Leave a CommentSome people love targets and many people hate them. They will avoid locking in targets, they will set them low enough to be within their known capability, and they will make excuses about why they don't reach them. Hardly the kind of behaviour that drives performance improvement.
Filed Under:
Getting Buy-in, Setting Performance Targets
What Are Benchmarks, Baselines, Targets And Standards?
October 8, 2013 by Stacey Barr | Leave a CommentIn performance improvement, a few important terms are often confused or misused. So, exactly what are benchmarks, baselines, targets and standards? (more…)
Don’t Measure If You Don’t Want The Truth
November 17, 2020 by Stacey Barr | Leave a CommentThe truth from our performance measures can hurt, but if we don't get that truth, we'll never get where we want to go. (more…)
Filed Under: Getting Buy-in, Performance Culture, Performance Leadership
Help People Value KPIs by Linking to What They Value
December 18, 2018 by Stacey Barr | Leave a CommentFor our colleagues, leaders and entire organisations to value KPIs, measuring performance must link to what they value most. (more…)
Filed Under: Getting Buy-in, Getting Executive Support
The 8 Minimum Requirements For Performance Management
November 18, 2014 by Stacey Barr | Leave a CommentRobert D. Behn is a lecturer at Harvard University's John F. Kennedy School of Government, and a passionate advocate for public sector performance. His regular Performance Leadership Report is always succinct and salient. His definition of performance management, versus performance measurement, clearly puts the responsibility on leade...
Filed Under: Performance Culture, Performance Leadership, Performance Philosophy
Can You Set KPI Targets Using Historical Data?
June 4, 2013 by Stacey Barr | Leave a CommentHow to Build a Bullet Graph the PuMP Way
August 5, 2014 by Stacey Barr | Leave a CommentThe world loves Stephen Few's bullet graph. It's small, concise and speaks volumes about the comparison between current performance and targeted performance. It's a prodigious improvement on dashboard gauges. In constructing a bullet graph, however, you have options. Here's the one I recommend...
Filed Under:
Performance Reporting and Dashboards
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