How to Build a Diagnostic System of KPIs Using a Process View
March 4, 2014 by Stacey Barr | Leave a CommentFiled Under: Aligning, Cascading & Linking, Meaningful Performance Measures
Filed Under: Aligning, Cascading & Linking, Meaningful Performance Measures
If you wait to find KPI best practice in your industry, before improving your performance measures, you're going to wait too long. (more…)
Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)
Filed Under: Performance Measure Frameworks
"Business decisions, as many of our colleagues in business and your own experience can attest, are frequently based on hope or fear, what others seem to be doing, what senior leaders have done and believe has worked in the past, and their dearly held ideologies - in short, on lots of things other than the facts... If doctors practiced medicine the way many companies practice management, there w...
Filed Under: Evidence-Based Leadership, Performance Culture
Marketing outreach is essentially sending a message out into a target audience, to attract more people that our organisation or business exists to help. It can be time consuming and expensive, so we want to make sure it’s working. But what do you measure to find that out?
Filed Under:
Example Measures & KPIs, Meaningful Performance Measures
The most useful way to see true signals of change in your KPI is to use an XmR chart. Here are five easy steps to build an XmR chart for your KPI. (more…)
The instrument you use to collect data for your performance measures or KPIs really needs to be capable of recording the data you really need. Forms and questionnaires are probably the most common instruments used in business to collect data, but few users realise that there is science and skill at the foundation of every useful form and questionnaire.
Filed Under:
Data Collection and Integrity
It could be argued that an expert is really anyone who knows more about a subject than you do. And it's likely that you could be the KPI expert in your organisation or business. (more…)
Filed Under: Performance Culture, Performance Leadership
To align teams to your organisation's strategic direction and purpose, they each need to focus on three types of powerful process measures. (more…)
When you have colleagues that confuse activity as evidence of success, try this 4-step approach to speak about better alignment of measures to outcomes. (more&hell...
Filed Under: Uncategorized
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