One of Drucker's famous quotes is that if you can't measure it, you can't manage it. We've taken this as gospel for so long. Should we still? (more…)
Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)
Some say that because performance measurement is always backwards-looking, performance analytics is more important. Here's why that's not true… ...
It's already half-way through the year, so should you bother to develop KPIs for the current corporate plan, or leave it until next year? (more…)
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