ARTICLE: Are you underestimating the performance measurement effort?May 23, 2005 by Stacey Barr
If you want a collection of useful and useable performance measures that lead to improvement of performance, then certain things must occur. Do you know what these activities are? Do you know who the departments and people are that contribute to these activities? Do you have a good idea about the kinds of resources that are needed to properly perform these activities? Do you appreciate how much time and effort is involved in properly performing these activities?
Read this article to scope the activities in the performance measurement process.
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