A Practical and Powerful Tool to Get People Interested in KPIs

by Stacey Barr |

In this case study with Jennifer Pontzer, we discuss a practical and powerful tool that can help you get people interested in KPIs and measuring performance, and build their buy-in and ownership from the start.

jenniferpontzer

If you want people to feel differently about something, like performance measurement, education and ‘shoulds’ is not the place to start. The place to start is in their current world, to acknowledge that and give it relevance. Then from that place, pace them to a new understanding.

That’s the way the PuMP Mind Map activity works. It starts by acknowledging that measuring what matters is hard, and has some struggles. Then it gives relevance to those struggles and explores their root causes. Then it shows what can be done instead, to remove the struggles. This is the kind of pacing I mean. And in this interview with PuMP user, Jennifer Pontzer, you’ll hear she’s used the PuMP Mind Map with her colleagues, to shift the way they feel about measurement.

Listen to the full interview here:



DISCUSSION:

Have you tried the PuMP Mind Map activity yet? If so, what happened?

FacebooktwitterlinkedinmailFacebooktwitterlinkedinmail

Speak Your Mind

Your email address will not be published. Required fields are marked *

    Upcoming KPI Training


    Our next PuMP Performance Measure Blueprint Workshops include:

    >> Australia/NZ/Asia Pacific, Online Interactive, 22-24 Sep 2020

    >> North America, Online Interactive, 5-16 Oct 2020

    >> Australia/NZ/Asia Pacific, Online Interactive, 4-5 & 9-11 Nov 2020

    >> United Kingdom, Online Interactive (NHS specific), 6, 13, 20 & 27 Nov 2020

    >> London, United Kingdom, 2-3 Dec 2020

    Register for the next PuMP Blueprint Workshop near you

    Stacey's Books


    Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

    Order Prove It! here.

    Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

    Order Practical Performance Measurement here.

    Reprinting Articles


    You are welcome to use articles from the Measure Up blog, with these requirements

    Connect with Stacey


    Haven’t found what you’re looking for? Want more information? Fill out the form below and I’ll get in touch with you as soon as possible.



    *We respect your email privacy.
    Level 54, 111 Eagle Street
    Brisbane, Qld, 4000
    Australia
    Stacey Barr Pty Ltd
    ACN: 129953635
    Director: Stacey Barr