CASE STUDY: Reducing Administrative Waste With a Single Powerful Performance Measure
March 21, 2014 by Stacey BarrThe following case study is an excerpt from my book, Practical Performance Measurement: Using the PuMP Blueprint for Fast, Easy and Engaging KPIs.
It’s about how a team in the Federal Aviation Administration in the United States used a simple performance measure to dramatically reduce waste in one their business processes.
Join Measure Up
Sign up for the Measure Up newsletter and get free access to the "10 Secrets to KPI Success" online course and e-book.
Upcoming KPI Training
Our next PuMP Performance Measure Blueprint Workshops include:
>> London, United Kingdom, 3-4 Dec 2019
>> Auckland, New Zealand, 18-20 Feb 2020
>> Toronto, Canada, 25-27 Feb 2020
>> Brisbane, Australia, 4-6 Mar 2020
>> London, United Kingdom, 18-19 Mar 2020
>> Melbourne, Australia, 6-8 May 2020
>> Vancouver, Canada, 6-8 May 2020
>> London, United Kingdom, 9-10 Jun 2020
>> Wellington, New Zealand, 15-17 Jun 2020
>> Adelaide, Australia, 5-7 Aug 2020
>> Canberra, Australia, 2-4 Sep 2020
>> London, United Kingdom, 23-24 Sep 2020
>> Sydney, Australia, 14-16 Oct 2020
>> Gold Coast, Australia, 4-6 Nov 2020
>> London, United Kingdom, 2-3 Dec 2020
Stacey's Books
Connect with Stacey
Haven’t found what you’re looking for? Want more information? Fill out the form below and I’ll get in touch with you as soon as possible.
Brisbane, Qld, 4000
Australia
ACN: 129953635
Director: Stacey Barr
Speak Your Mind