CASE STUDY: Reducing Administrative Waste With a Single Powerful Performance Measure
March 21, 2014 by Stacey BarrThe following case study is an excerpt from my book, Practical Performance Measurement: Using the PuMP Blueprint for Fast, Easy and Engaging KPIs.
It’s about how a team in the Federal Aviation Administration in the United States used a simple performance measure to dramatically reduce waste in one their business processes.
Join Measure Up
Sign up for the Measure Up newsletter and get free access to the "10 Secrets to KPI Success" online course and e-book.
Upcoming KPI Training
Our next PuMP Performance Measure Blueprint Workshops include:
>> Canberra, Australia, 10-12 Sep 2019
>> London, United Kingdom, 11-12 Sep 2019
>> Nairobi, Kenya, 11-13 Sep 2019
>> Ottawa, Canada, 22-24 Oct 2019
>> Wellington, New Zealand, 4-6 Nov 2019
>> Johannesburg, South Africa, 12-15 Nov 2019
>> London, United Kingdom, 3-4 Dec 2019
Stacey's Books
Connect with Stacey
Haven’t found what you’re looking for? Want more information? Fill out the form below and I’ll get in touch with you as soon as possible.
Brisbane, Qld, 4000
Australia
ACN: 129953635
Director: Stacey Barr
Speak Your Mind