BOOK REVIEW: Metrics, by Martin Klubeck

January 23, 2014 by Stacey Barr | Leave a Comment

4 Stars -- Practical performance measurement wisdom from the trenches... Marty Klubeck's fresh and practical perspective on how to measure what matters fills a gap in the performance measurement literature. It's the most important gap to fill: the how-to and step-by-step details of how to decide what is important to measure, what the measures should be, and how to use those me...





Triangulation is a method of locating a point using information about its relationship to two or three known points. It's applied in social sciences by using two or more methods to check the results of a study. Applying this concept to performance management, we can use multiple measures to triangulate our goals, lessening the...


Performance measures aren’t doing their best work when you treat them as a tick-and-flick monitoring tool. They are only giving you one angle on performance. Often the insights you need will come from a richer story that needs more characters to give a fuller picture.


Following on from Parts 1 and 2, another of the legacy habits that can sneak surreptitiously into our XmR charts and make them incapable of highlighting the real signals in our performance measures, is relying too much on our eyes and not enough on the rules for detecting signals.



Upcoming KPI Training


Our next PuMP Performance Measure Blueprint Workshops include:

>> North America, Online Interactive, 3-7 May 2021

>> Australia/NZ/Asia Pacific, Online Interactive, 12-13, 17-19 May 2021

>> United Kingdom, Online Interactive 4, 11, 18, 25 Jun 2021

>> North America, Online Interactive, 14-18 Jun 2021

>> Australia/NZ/Asia Pacific, Online Interactive, 18-19, 23-25 Aug 2021

>> United Kingdom, Online Interactive 10, 17, 24 Sep & 1 Oct 2021

>> United Kingdom, Online Interactive 2-3 & 9-10 Dec 2021

Register for the next PuMP Blueprint Workshop near you

Stacey's Books


Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

Order Prove It! here.

Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

Order Practical Performance Measurement here.

Reprinting Articles


You are welcome to use articles from the Measure Up blog, with these requirements

Connect with Stacey


Haven’t found what you’re looking for? Want more information? Fill out the form below and I’ll get in touch with you as soon as possible.



    *We respect your email privacy.
    Level 54, 111 Eagle Street
    Brisbane, Qld, 4000
    Australia
    Stacey Barr Pty Ltd
    ACN: 129953635
    Director: Stacey Barr