Certainly one of the biggest objections to measuring performance is the amount of time and effort it takes to do it properly. Executives, managers and staff alike somehow believe that it should be fast and easy, a trivial task they can just 'get out of the way' and go back to their 'real work'. It's because they believe in the same BIG lie.


The following case study is an excerpt from my book, Practical Performance Measurement: Using the PuMP Blueprint for Fast, Easy and Engaging KPIs. It's about how a team in the Federal Aviation Administration in the United States used a simple performance measure to dramati...




TOOL: The PuMP® Diagnostic Discussion

February 24, 2011 by Stacey Barr | Leave a Comment

Following the performance measurement framework of PuMP®, this diagnostic tool will facilitate a discussion about how performance measurement currently stands in your organisation, and will broaden people's awareness of what good performance measurement is really all about. It contains clear instructions for how to facilitate the discussion, a rating scale to assess your current performance ...


For this free audio class, I’ve selected a bunch of questions that I personally thought were very interesting and rather hard to find good answers for. They are questions that readers of my Measure Up newsletter have asked about measuring performance in their organisation, questions very likely that you or your colleagues are asking too. During this audio class, I share my thoughts...


If you want a collection of useful and useable performance measures that lead to improvement of performance, then certain things must occur. Do you know what these activities are? Do you know who the departments and people are that contribute to these activities? Do you have a good idea about the kinds of resources that are needed to properly perform these activities? Do you appreciate how much...


5 Stars -- Simply & lucidly: the basics of performance measurement

What I like most about this little book is the simplicity and lucidity with which it demonstrates what performance measurement is fundamentally about. Embedded within a fictional but entirely realistic story about one company's discovery of performance measurement, is a straightforward methodology for designing and...


Upcoming KPI Training


Our next PuMP Performance Measure Blueprint Workshops include:

>> North America, Online Interactive, 7-11 Feb 2022

>> Australia/NZ/Asia Pacific, Online Interactive, 23-24, 28 Feb, 1-2 Mar 2022

>> Africa, Online Interactive, 14-18 Mar 2022

>> Australia/NZ/Asia Pacific, Online Interactive, 29-31 Mar 2022

>> Africa, Online Interactive, 20-24 Jun 2022

>> Africa, Online Interactive, 26-30 Sep 2022

>> Africa, Online Interactive, 28 Nov - 2 Dec 2022

Register for the next PuMP Blueprint Workshop near you

Stacey's Books


Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

Order Prove It! here.

Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

Order Practical Performance Measurement here.

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