How Do You Embed Measurement, Minus The Red Tape?March 26, 2013 by Stacey Barr
Measure Up subscriber Ben is a performance professional in a large private sector company, with this question: “How do we embed measurement in an organisation without creating red tape?”
Measurement is a good idea. And you want to keep the red tape as far away from it as you can! Here is my top suggestion for keepin’ it real: start with a performance culture, not a performance framework.
It’s absolutely critical that when you do measurement, you do it well (without the bad habits that too easily become common practice). But you can lay a foundation of sensible measurement practice without having to build a complex framework of policies, procedures, software and scorecards.
Simply begin with dialogue. Get people talking about what good measurement means. The PuMP Diagnostic Discussion Tool is a free tool you can use to get people exploring good measurement, under the guise of a measurement maturity self-assessment.
As people become aware of the difference between good and bad measurement practice, they will naturally begin adopting better measurement practice, almost without trying. It doesn’t have to be perfect – just a move in the right direction. It builds a momentum you can later use when it becomes framework time.
Only then, after people share a reasonably consistent understanding of what good measurement is all about, should you begin building your framework. And the first step of that framework, I suggest, is a practical and deliberate methodology specifically for performance measurement (yes, like PuMP).
What do you reckon are some simple ways to lay the foundation of a performance culture, without the red tape? Share your suggestions on the blog.by
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