How Good Performance Measurement Can Flatten Your Management Hierarchy

by Stacey Barr |

With the right approach to measurement, teams become self-organising, more aligned to strategy, and accountable for results. Who needs managers?

Harald Matzke, CEO of cubus in Germany

I met Harald Matzke quote a few years ago. He is the CEO of a company called cubus in Germany. We first met at a PuMP workshop that was hosted in the Netherlands by a very clever business intelligence company called Nova Silva. Shortly after that workshop, Harald invited me to run the PuMP workshop for his clients in Germany. He chose the spectacular location of Schloss Weissenburg, a gorgeous, German castle on top of a hill, with breathtaking views.

While in Germany, Harald and his team invited me to their Measure Gallery. Now the Measure Gallery is what we use in Step 4 in the PuMP Blueprint to build buy-in of colleagues beyond just the team of people that develops the measures.

I was so impressed with the work the cubus team had done on developing their measures that I wanted to stay in touch with Harald about their progress. And I learned about one thing that Harald did with PuMP that, to my knowledge, hasn’t been done anywhere else.

Harald and the leadership team used performance measurement (PuMP) to flatten the management hierarchy (management structure) of cubus. In my interview with Harald, he explained it this way:

“This company is 25 years old. We lived in a hierarchical structure. The two founders, Thomas and myself, who had been the top leaders and had a team leading structure as a second level. Each team had a team leader and so that was the management team. Now we believe the hierarchical leadership model is not what we need for the future…

We made a decision to completely get rid of the hierarchical structure, including the top management. Now we have 35 people in the company and we group them in five teams and these five teams are working self-organised. There’s no more boss in those teams. The principle rule is the one who’s the expert in a domain, he takes all the decisions in the domain and he’s also responsible for the result that he will create with those decisions.

The role that PuMP is playing in that organisation is a very key thing because each team has now created its own Results Map and defined their measures and their targets based on the long term strategic objective of the company. It fits together even if they work each individually in their teams.”

In our full interview, Harald elaborates on what the culture is like in cubus now, and the progress they’ve made with PuMP to measure what matters in the most egalitarian way…

“Why do I know that the results are brilliant? It’s because I have my PuMP measures.” – Harald Matzke, CEO, cubus
[tweet this]


Even if you can’t flatten your management hierarchy, how could the right performance measures, that track the right results, help teams in your organisation to be more self-organised and easily aligned to the strategic direction?


Speak Your Mind

Your email address will not be published. Required fields are marked *

    Upcoming KPI Training

    Our next PuMP Performance Measure Blueprint Workshops include:

    >> Australia/NZ/Asia Pacific, Online Interactive, 6-7, 11-13 Oct 2021 *REGISTRATION CLOSED*

    >> Africa, Online Interactive, 11-15 Oct 2021

    >> United Kingdom, Online Interactive 5, 12, 19, 26 Nov & 3 Dec 2021

    >> Australia/NZ/Asia Pacific, Online Interactive, 10-11, 15-17 Nov 2021

    >> North America, Online Interactive, 15-19 Nov 2021

    >> Africa, Online Interactive, 14-18 Mar 2022

    >> Africa, Online Interactive, 20-24 Jun 2022

    >> Africa, Online Interactive, 26-30 Sep 2022

    >> Africa, Online Interactive, 28 Nov - 2 Dec 2022

    Register for the next PuMP Blueprint Workshop near you

    Stacey's Books

    Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

    Order Prove It! here.

    Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

    Order Practical Performance Measurement here.

    Reprinting Articles

    You are welcome to use articles from the Measure Up blog, with these requirements

    Connect with Stacey

    Haven’t found what you’re looking for? Want more information? Fill out the form below and I’ll get in touch with you as soon as possible.

      *We respect your email privacy.
      Level 54, 111 Eagle Street
      Brisbane, Qld, 4000
      Stacey Barr Pty Ltd
      ACN: 129953635
      Director: Stacey Barr