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Using a social process is a very natural way to engage people in measurement, and it works so much better than presentations and meetings. That’s the topic of this Harvard ManageMentor video with Stacey Barr.

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Can you think up some more novel ways to socially engage people in performance measurement?

1. Rajendra Patil says:

   July 8, 2014 at 2:14 pm

   Hi Stracy

   This is a fantastic idea. I was imagining the scene while you were narrating with my current assignment. Actually I was also unsure about the response as you were putting it. Really a great idea. I would like to implement it in this assignment and would love to share the response.

   Just one question, what if the process is happening across the organization? Would it be a good idea to do it one department after the other? If yes, it will be difficult to choose who would go first.

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2. Stacey Barr says:

   July 11, 2014 at 6:07 am

   Rajendra, it doesn’t really matter who goes first, and it’s probably more a question of who is ready first. One of the biggest mistakes I see happening in business is procrastination on starting something until all the ‘ducks are lined up in a row’. You get better results by taking action sooner, even if you’re not 100% ready. Action leads to learning faster.

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3. Mike Davidge says:

   July 17, 2014 at 3:59 pm

   Neat idea Stacey. There is an echo here of the ‘Oobeya’ or Big Room process in Toyota. That has a different purpose but the visual display element is common to both.

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   • Stacey Barr says:

     July 18, 2014 at 9:37 am

     Mike, I’ve not heard of Oobeya or Big Room, but the idea of this Measure Gallery was inspired by Harrison Owen’s Open Space Technology.

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