Make Measurement Public to Increase Buy-In (Harvard ManageMentor video)
by Stacey Barr |Using a social process is a very natural way to engage people in measurement, and it works so much better than presentations and meetings. That’s the topic of this Harvard ManageMentor video with Stacey Barr.
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Can you think up some more novel ways to socially engage people in performance measurement?
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Hi Stracy
This is a fantastic idea. I was imagining the scene while you were narrating with my current assignment. Actually I was also unsure about the response as you were putting it. Really a great idea. I would like to implement it in this assignment and would love to share the response.
Just one question, what if the process is happening across the organization? Would it be a good idea to do it one department after the other? If yes, it will be difficult to choose who would go first.
Rajendra, it doesn’t really matter who goes first, and it’s probably more a question of who is ready first. One of the biggest mistakes I see happening in business is procrastination on starting something until all the ‘ducks are lined up in a row’. You get better results by taking action sooner, even if you’re not 100% ready. Action leads to learning faster.
Neat idea Stacey. There is an echo here of the ‘Oobeya’ or Big Room process in Toyota. That has a different purpose but the visual display element is common to both.
Mike, I’ve not heard of Oobeya or Big Room, but the idea of this Measure Gallery was inspired by Harrison Owen’s Open Space Technology.