#66 Three Things You MUST Have Before KPIs Can Work
by Stacey Barr |Leave a Comment
We rush off in search of KPIs or performance measures way too soon. We find some, grab them and shove them into the KPI columns in our business plans or employee performance plans. Then we expect to hit targets. But it doesn't happen. People don't use the KPIs, they complain about them, and even fail to bring them to life (that is, report them). That's because at least 3 important must-haves...
TEMPLATE: The PuMP® KPI Business Case
by Stacey Barr |Leave a Comment
This tool is simply a Microsoft Word document that guides you through the creation of a business case for a performance measurement project, either based on the PuMP methodology or not. Performance measurement initiatives can often go astray due to the competing demands of other initiatives that are seen as more exciting, or urgent. For some reason, many people think that measuring what matt...
Many people are on a quest to find the perfect performance measures or KPIs. They'll search KPI databases for the measures that get 5-star ratings. They'll hire consultants to benchmark the best KPIs in their industry. They'll commission universities to conduct research to craft special KPIs for their seemingly immeasurable performance outcomes. And they'll more than...
Podcast Episode #10 – Features of Fabulous KPIs
by Stacey Barr |Leave a Comment
IN THIS EPISODE: Feature: One Thing That Matters More Than Finding the Perfect KPI. Q&A: How do you know when you have the right/wrong KPIs? Quick Tip: Results before measures. (more…)
TOOL: The PuMP® Diagnostic Discussion
by Stacey Barr |Leave a Comment
Following the performance measurement framework of PuMP®, this diagnostic tool will facilitate a discussion about how performance measurement currently stands in your organisation, and will broaden people's awareness of what good performance measurement is really all about. It contains clear instructions for how to facilitate the discussion, a rating scale to assess your current performance ...
Inspiring People to Make KPI Progress
by Stacey Barr |Leave a Comment
Recently, one of my Performance Measure Blueprint attendees, Greg, sent me an email with the subject line "I thought you might get a laugh out of this - My first Measures Newsletter". (more…)
IN THIS EPISODE: Feature: Inspiring People to Make KPI Progress. Q&A: How do you keep performance management fresh? Quick Tip: A cool way to keep track of your KPI project's progress. (more&...