Before we can elevate organisational performance, we must stop making these 10 common mistakes. (more…)

It’s an emotional thing, performance reporting. Executives give up the precious little time they have for their families to instead paw through piles of strategic reports often more than an inch thick (or they leave the pile of reports on their desk and make decisions from their guts instead). Managers earnestly trawl through operational reports (particularly looking for the measures that give ...

Are you accidentally adopting these 8 ways to make your survey useless? Find out how to create successful surveys. (more…)

Winning awards, completing projects and initiatives on time, meeting budget, counting widgets, annual surveys, and whatever we can find at the back of the ‘performance measure pantry’ that was left over from last year – they are all ugly measures! If you’re stuck with this sort of thing, here are some ideas for what to do about it.