There is a lot of doubt about how to correctly set a performance measure's baseline using XmR charts. Remove your doubt by following this process. (more…)
Filed Under: Interpreting Performance Results
We can't know if performance improves unless we know where it started. That's why we set a KPI baseline. Here's how to set your KPI baseline the right way! (more…)
Filed Under: Improving Performance, Interpreting Performance Results
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