There is a lot of doubt about how to correctly set a performance measure's baseline using XmR charts. Remove your doubt by following this process. (more…)
Filed Under: Interpreting Performance Results
We can't know if performance improves unless we know where it started. That's why we set a KPI baseline. Here's how to set your KPI baseline the right way! (more…)
Filed Under: Improving Performance, Interpreting Performance Results
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Our next PuMP Performance Measure Blueprint Workshops include:
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>> United Kingdom, Online Interactive 4, 11, 18, 25 Jun 2021
>> North America, Online Interactive, 14-18 Jun 2021
>> Australia/NZ/Asia Pacific, Online Interactive, 18-19, 23-25 Aug 2021
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>> United Kingdom, Online Interactive 2-3 & 9-10 Dec 2021
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