We can't know if performance improves unless we know where it started. That's why we set a KPI baseline. Here's how to set your KPI baseline the right way! (more…)
Filed Under: Improving Performance, Interpreting Performance Results
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Our next PuMP Performance Measure Blueprint Workshops include:
>> London, United Kingdom, 1-2 May 2019
>> Nairobi, Kenya, 8-10 May 2019
>> Melbourne, Australia, 15-17 May 2019
>> Calgary, Canada, 3-5 Jun 2019
>> Accra, Ghana, 10-12 Jul 2019
>> London, United Kingdom, 11-12 Sep 2019
>> Nairobi, Kenya, 11-13 Sep 2019
>> Johannesburg, South Africa, 12-15 Nov 2019
>> London, United Kingdom, 3-4 Dec 2019
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