We can't know if performance improves unless we know where it started. That's why we set a KPI baseline. Here's how to set your KPI baseline the right way! (more…)
Filed Under: Improving Performance, Interpreting Performance Results
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Our next PuMP Performance Measure Blueprint Workshops include:
>> Australia/NZ/Asia Pacific, Online Interactive, 22-24 Sep 2020
>> North America, Online Interactive, 5-16 Oct 2020
>> Australia/NZ/Asia Pacific, Online Interactive, 4-5 & 9-11 Nov 2020
>> United Kingdom, Online Interactive (NHS specific), 6, 13, 20 & 27 Nov 2020
>> London, United Kingdom, 2-3 Dec 2020
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