We can't know if performance improves unless we know where it started. That's why we set a KPI baseline. Here's how to set your KPI baseline the right way! (more…)
Filed Under: Improving Performance, Interpreting Performance Results
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Our next PuMP Performance Measure Blueprint Workshops include:
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>> London, United Kingdom, 11-12 Sep 2019
>> Nairobi, Kenya, 11-13 Sep 2019
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>> Wellington, New Zealand, 4-6 Nov 2019
>> Johannesburg, South Africa, 12-15 Nov 2019
>> London, United Kingdom, 3-4 Dec 2019
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