What happens if you try to implement better KPIs without the support of your leadership, and is it worth it? (more…)

Leaders won’t measure performance as an end in itself. In fact, they won’t buy in to it at all unless they see it as a means to achieve specific results that are important to them.

When an organisation is undergoing a lot of change, performance measurement is one of the first things that leaders will delay. They don't realise how big a mistake that is!