Your KPIs still suck not because you haven't found the right ones yet. It's because you're not deliberating creating them. (more…)
Embedding good KPI practice – and mastering the art and science of measuring what matters to better achieve what matters – isn’t a trivial task. It takes time to move from struggle to success, because it takes time to build mastery.
There are many different approaches people take to develop KPIs and performance measures. Does yours have all the parts it needs? (more…)
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