XmR charts are more complex than line charts for KPIs, and until people understand their true value, they won't bother. This is how to explain the value of XmR charts. (more…)<...
The simple secret to prioritising the KPIs that need your attention is to monitor the size and direction of the gap between current performance and targets. (more…)
When teams see how their actions can make a difference to even a single KPI, it can trigger a new performance culture. (more…)
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