How Measurement Motivates – Replay with Paul Frith

TOPIC: To motivate people, we stop measuring them. And we do this instead…

We measure people to motivate them and improve performance. But, counter-intuitively, measurement will only motivate when we stop measuring people!

While ever people feel their performance and rewards are judged by measures, it can too easily lead to gaming and dysfunctional behaviour, just to hit their KPI targets. There’s a better way to use measurement, so it generates pride, initiative, ownership and learning – ingredients that true performance improvement thrives on.

In this webcast with PuMP founder Stacey Barr, and UK & Europe PuMP Partner Paul Frith, you will discover a fresh way of thinking about the relationship between measures and people’s performance, one that leaves the gaming behind, and moves your organisation’s culture toward true and lasting performance improvement. Join us and find out:

  • Why it’s so hard to find ways to measure people that truly does motivate and improve performance.
  • How to gently start the transition away from measuring people, to measuring in a way that really does improve organisational performance.
  • The first two steps to take that reduce people’s resistance to measurement, and build their ownership of both measures and performance improvement.

PuMP is a performance measurement approach that redefines why we measure performance and how to do it so it works. Stacey and Paul will show you a few ways in which PuMP helps organisations to stop measuring people, and focus more on people using measures to improve the organisation.

Learn more about PuMP:

This webcast introduced PuMP, our deliberate performance measurement approach. You can learn more about PuMP as follows:

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Smiles, Stacey.

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