Becoming a KPI Expert

Becoming a KPI Expert

How to become a KPI expert and lead others to meaningfully measure performance.

The fact that you’re visiting this website is a good start! I’ve tried to load it with useful and practical information that you can start using right away to improve your knowledge and skill in how to measure performance.

Here are some specific tips, that you might like to consider if you want to ramp up your personal capability in leading others to measure performance:


Adopt a true performance measurement methodology

Because each individual organisation is unique doesn’t mean that each organisation needs its own bespoke KPI approach. Rather, it needs a KPI approach that is capable of producing the bespoke set of KPIs that directly match its strategy. A good KPI approach is more like a recipe than a platter of cupcakes.

A good KPI approach will focus on what’s important for you to measure, and it will help you decide or design the measures that are the best for your situation. Here’s how to assess if your KPI approach is a real one.

Learn more about what being a performance measurement expert means

Over the last 5 or so years, there seems to be an ever-increasing number of organisations that are creating a new role in the corporate office: the Performance Measurement Officer. This person is responsible for facilitating the design, reporting and use of performance information in decision making about organisational results and improvement, usually across the entire organisation.

This calls for some very specific attributes, and this quiz will help you discover what they are and if you have them yet.

Learn more about PuMP

PuMP is the only model I know of that steps out the details of designing meaningful measures – much more specifically than the overly hopeful instruction so many books and consultants give: “Okay, you’ve got your goals so now list some KPIs.” Don’t worry – you’re not the only one who would like more detail than that!

Take a closer look at the very deliberate KPI methodology known as PuMP…

Learn the PuMP Performance Measure Blueprint (public workshop or inhouse course or online program)

The 2-day public workshop is run several times a year, in locations around Australia and the rest of the world. It is one of the best ways to learn the step by step process of performance measurement, from deciding what results to measure, designing measures, getting buy-in, through to reporting and using measures for performance improvement. Check out the next scheduled public PuMP Performance Measure Blueprint Workshop now (this takes you to the detailed workshop webpage).

You can also learn the step by step process of performance measurement very conveniently in our Performance Measure Blueprint Online Program, where each step is delivered to you via interactive webinars. Read more about the PuMP Performance Measure Blueprint Online Program now, to find out the next one scheduled.

Alternatively, if you have at least 15 colleagues in your organisation who need to develop their skills to measure what matters, the PuMP Performance Measure Blueprint Workshop can be tailored as an in-house workshop just for you. Read about an in-house PuMP Performance Measure Blueprint Workshop and download a booking form.

Become a PuMP Professional

The PuMP Performance Measurement Professional Program builds beyond your knowledge of the PuMP Blueprint to give you the capability, confidence and resources to facilitate teams throughout your organisation to measure performance meaningfully and engagingly. It will give you far more skill and capability as a performance measurement expert than almost any other program can. Read more about the PuMP Professional Program.

back to The Most Common KPI Questions…

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