Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)
Some say that because performance measurement is always backwards-looking, performance analytics is more important. Here's why that's not true… ...
It's already half-way through the year, so should you bother to develop KPIs for the current corporate plan, or leave it until next year? (more…)
We all want KPIs to drive the right behaviour in employees. But there is a good reason why it's so hard to do. (more…)
Why Performance Measurement Doesn't Improve Government Performance (more…)
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