Starting with too many KPIs still remains a huge mistake that too many people make. Experience still teaches us to start small when we start with KPIs. (more…)

The irony is that if we don't make time for better measurement now, we'll have even less time for it in the future. In other words, all the reasons why we don't have time to measure are the very reasons why we need to. (mor...

Here are 13 practical ways to nurture psychological safety in your organisation, so its KPI transformation can succeed. (more…)

The most common question people ask when they need performance measures (for whatever reason) is also the worst question you can try to answer. (more…)

What separates organisations that get traction with their performance measurement from those that spin their wheels is the cross-organisational KPI Community of Practice. (more&hellip...

Missing data for your KPIs could mean you're missing important signals. Here are 3 ways to handle missing data. (more…)

When we integrate a better performance measurement approach into the strategy processes we already have, we can make those processes work so much better, to truly achieve our strategic direction.

Don't outsource KPI development or do it alone. You'll get much greater KPI buy-in with a well-designed Measures Team. (more…)

Try this formula for the right number of KPIs or performance measures that you truly need, so you can stop drowning in too many KPIs or thirsting for more. (more…)

XmR charts are more complex than line charts for KPIs, and until people understand their true value, they won't bother. This is how to explain the value of XmR charts. (more…)<...