To deploy a successful Corporate Performance Measurement System, follow this project plan outline to avoid the pitfalls. (more…)
When we measure, there are consequences. Ask these questions so you can prevent unwanted unintended consequences triggered by your KPIs. (more…)
When teams see how their actions can make a difference to even a single KPI, it can trigger a new performance culture. (more…)
Or perhaps a better question is, what should you measure to fix the problem of being under-resourced? (more…)
Business-as-usual (BAU) measures are not priorities for improvement like strategic performance measures are. But we still need to monitor them in case action is needed. (more…)
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