Industry benchmarking is popular, but it's hard to find good benchmarks. Here's why, and what the new role of benchmarking should be in performance improvement. (more…)
What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. (more…)
Measuring the right KPIs, in the right way, can dramatically speed up the stability of your business performance in times of disruption and crisis. (more…)
There are four essential parts to invite people to a new performance measurement method, like PuMP, that helps your performance culture grow organically. (more…)
Performance measurement is a left-brain concept which more people can become engaged when metaphors translate that concept for the right brain. (more…)
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