Don't outsource KPI development or do it alone. You'll get much greater KPI buy-in with a well-designed Measures Team. (more…)

Try this formula for the right number of KPIs or performance measures that you truly need, so you can stop drowning in too many KPIs or thirsting for more. (more…)

XmR charts are more complex than line charts for KPIs, and until people understand their true value, they won't bother. This is how to explain the value of XmR charts. (more…)<...

We can measure anything without a strategic direction or plan, that doesn't mean that what we measure is meaningful. A strategic direction sets a meaningful context for measurement.

When it's not possible to automate your performance measure or KPI's calculation, a spreadsheet is a good interim solution, if you follow these 5 tips for setting them up. (more…)...

There are many reasons why people might initially commit to goals and KPIs, but it's better to work with the reasons why they will *stay* committed. (more…)

Shift people out of their negative feelings about performance measures and KPIs by helping them feel the power that great measures can give them! (more…)

To engage leaders, managers and teams in better performance measurement, we must position the value of KPIs from their perspectives rather than our own. Here's how...

Despite frameworks about what makes a goal worth measuring, like SMART, many of our goals are still not meaningfully measurable. Try these 5 questions instead... (more…)

The order that we think about KPIs, targets and initiatives has a profound effect on whether or not we end up with the right KPIs. (more…)