There are huge unintentional costs to using performance measures badly, but those costs can be avoided with 5 easy tactics. (more…)
This research shows with performance measure method produces KPIs that have the best scores based on 13 KPI Excellence Criteria. (more…)
Business excellence models like EFQM, Baldrige and ABEF put priority on proper performance measurement. But how exactly do KPIs integrate with them? (more…)
If your colleagues don't yet see how performance measurement supports change, try these 5 triggers to reframe the relationship. (more&hellip...
How can we still use better performance measurement without adding it as another initiative to an already overwhelming change program? (more…)
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