Rolling out an organisation-wide KPI approach in one fell swoop won't stick. It needs to grow organically to survive. (more…)

Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)

Are you doing any of these unnecessary things with KPIs, and it's making performance measurement harder than it needs to be? (more…)

Improving data accuracy doesn't mean your historic KPI values are useless. Just don't confound data integrity with performance improvement. (more…)

If you don't want leaders to shoot down your new approach to develop better KPIs or performance measures, don't load their gun. (more…)

To get rich interaction, high productivity and deep engagement in implementing KPIs virtually, carefully design your approach to collaborating online. (more…)

One of the main reasons that our performance measurement practice fails to produce good KPIs is that we rush through it to quickly. (more…)

Sampling the data for your KPI not only takes less time, energy and cost, but often it's more accurate. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)

Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)