Do big data, analytics and AI mean that performance measurement is just another management fad, and KPIs will soon become irrelevant? (more…)

Few organisations can survive if they operate inefficiently. Measuring productivity in the right way is the key, and this recipe makes it simpler. (more…)

Numbers are the fundamental building block of performance measures because the fundamental question we ask about performance is 'how much?' (more&he...

Performance measurement is not a brainstorming session or consultant engagement or project. It is a core business process. (more…)

Is it really possible to find a single KPI or metric that captures the absolute core value your organisation offers your customers? (more…)

Make sure that every KPI, measure or metric is aligned at the right level, so it's in the hands of the right person to monitor and improve its performance. (more…)

In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)

Use this checklist of 31 tangible clues that your strategic plan might be one of the 90% that will fail in execution. (more…)

Even with the right technology, leadership support and project management, KPI dashboards will fail to deliver business value when they don't focus on the right KPIs.

Even if everyone else measures these 6 things, you should avoid them if you want performance to improve. (more…)