The top two duties which only Senior Leaders can perform are building culture and setting strategic direction. That's no surprise. But what is a surprise to most leaders is that measuring the right things gives transformational leverage to building the right culture and setting a strategic direction that gets executed. And this needs some new mindsets for leaders, in order to tap into this tran...



The 5 Steps to Engage People in KPIs

September 27, 2016 by Stacey Barr | Leave a Comment

When we want people to understand and adopt a new idea, often we rush in, guns blazing, and overwhelm them with too much "how to", too soon. We might be excited about the new idea, but they will be wary. Another band wagon, another fad, another distraction from their "real work". So we need a gentler approach that starts from where they are, not where we are.


If you want people to feel differently about something, like performance measurement, education and 'shoulds' is not the place to start. The place to start is in their current world, to acknowledge that and give it relevance. Then from that place, pace them to a new understanding.

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