We need the leadership team to support better measurement, but how we garner their support depends on their level of KPI consciousness. (more…)
Teams reach performance excellence much sooner by increasing their engagement in measuring before increasing the sophistication of what they measure. (more&hellip...
Performance measurement is not a brainstorming session or consultant engagement or project. It is a core business process. (more…)
Government outcomes are particularly challenging to measure meaningfully, because they are intangible, long-term, and seldom directly impacted by a single department’s or agency’s actions. (more…)
Dave Stachowiak, host of the Coaching for Leaders podcast, interviews the author of Practical Performance Measurement, for a practical dive into the first chapter. (more&hel...
Herman Hudepohl began leading the introduction and implementation of PuMP into the New Zealand Defence Force almost four years ago now. In this interview you'll get insight into his approach for making this organisation-wide change.
For our colleagues, leaders and entire organisations to value KPIs, measuring performance must link to what they value most. (more…)
Before you start a new performance measurement approach, first use this formula for the right conversation to win leadership support for better KPIs. (more…)
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