When we integrate a better performance measurement approach into the strategy processes we already have, we can make those processes work so much better, to truly achieve our strategic direction.

XmR charts are more complex than line charts for KPIs, and until people understand their true value, they won't bother. This is how to explain the value of XmR charts. (more…)<...

We can measure anything without a strategic direction or plan, that doesn't mean that what we measure is meaningful. A strategic direction sets a meaningful context for measurement.

When it's not possible to automate your performance measure or KPI's calculation, a spreadsheet is a good interim solution, if you follow these 5 tips for setting them up. (more…)...

To engage leaders, managers and teams in better performance measurement, we must position the value of KPIs from their perspectives rather than our own. Here's how...

My team and I host a lot of webcasts as part of our engagement process. Here's the story about the results we want, how we measure them, and how performance is tracking. (more…)

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people. Here's how to build a glossary to make it all clear. (more…)

While this won't teach you how to implement PuMP for great KPIs, it will give you a snapshot of every thinking step in PuMP, that makes it such a great KPI methodology. (more…)

No-one will put effort and time into better performance measures or KPIs, if you can't prove why they need to. (more…)

You can create a KPI example that can quickly engage leaders or colleagues in seeing the power and benefits of measuring what matters. (more…)