Does everyone agree with what your KPIs and performance measures are saying? If they're arguing, objectivity could be the problem. (more…)

Instead of implementing our change initiatives as long, drawn-out projects, we can run them as a series of iterations. Iterating our way toward a closed performance gap is going to be faster than trying to close that gap with a single big solution.

One person that always seems to have fun around failure is Adam Savage, from Mythbusters. He’s like a big kid, wide-eyed and giggling, as he and his more stoic co-star, Jamie Hyneman, test all kinds of pop-culture myths, like whether you can ride a motorcycle on water, escape a turtled car under water, and put your hand into molten lead and not be injured. Adam routinely says that he doesn’t ca...

Consider the measures your organisation currently uses. How many are calculated annually? Or quarterly? Or monthly? Or weekly? What's the rationale for having chosen that cadence of calculation? One of the bad habits of performance measurement is measuring too infrequently, and this means we miss important signals in our measures.