In this interview with Professor Jerry Muller, author of The Tyranny of Metrics, one of the things we discuss is how metric fixation kills KPI buy-in. (more…...

Many KPI initiatives fail because perfection gets in the way. For successful KPI progress, use the 80% rule to be practical, not perfect. (more…)

Performance measurement is for every organisation or company, but not necessarily at any time. Sometimes it's better to quit before you start, to avoid making a big mess. (more…)

When you don't have the time and energy to take on a deliberate approach to developing great KPIs, these 3 hacks for better KPIs can quickly and easily improve the way you're measuring. (more…)

A high-performance culture smooths the way to achieving organisational outcomes. And good measurement is the tipping point that smooths the way to creating a high-performance culture.

We all want to say we have a high-performance culture. But if you're relying on any of these bandaids to fix your performance culture, you're not going to get one. (more…)

When people have a fear of KPIs, of under-performance or bad decision-making being exposed, performance cannot improve. We have to kill the fear of KPIs. And we can. (more…)

KPIs have a bad reputation, from bad pasts experiences people have with them. But we can't let their reputation become the truth about them. (more…)

What is a surprise to most CEOs is just how much leverage measuring the right things gives to creating a high-performance culture. (more…)

Wouldn't it be great to find KPIs that instantly inspire teams to execute strategy, reach targets and boost performance? Good luck with that. (more…)