We can't know if performance improves unless we know where it started. That's why we set a KPI baseline. Here's how to set your KPI baseline the right way! (more…)
This is a case study about the Area Agency on Aging at the Denver Regional Council of Governments (DRCOG) use of XmR charts. It's by Kirsti Klaverkamp and Jerry Stigall, of Denver, Colorado. (more&h...
No KPI can ever give you perfect evidence of your goals. But too often we overestimate how good a KPI needs to be, to be "right". The truth is, KPIs aren't ever "right". You just want to be sure they are "not wrong".
Connect with Stacey
Haven’t found what you’re looking for? Want more information? Fill out the form below and I’ll get in touch with you as soon as possible.