This case study demonstrates how to interpret signals in trending KPIs, like my New Website Visits. (more…)
For KPIs with an underlying trend, regression lines and Excel-computed trend lines are very poor at signal detection - instead use the trending XmR chart. (more…)
When business growth is rapid, that growth can be sabotaged by limitations. Here's how the right KPIs can help to lift the limits through leverage, not force. (more…)
On-time delivery is becoming ever more important in business. But the answer isn't to deliver more quickly; it's to deliver more predictably. (more…)
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