When business growth is rapid, that growth can be sabotaged by limitations. Here's how the right KPIs can help to lift the limits through leverage, not force. (more…)
On-time delivery is becoming ever more important in business. But the answer isn't to deliver more quickly; it's to deliver more predictably. (more…)
It can be tempting to ditch a KPI that doesn't tell the full story. But KPIs can't and shouldn't - they should trigger and guide our decisions, not make them for us. (more…)
This interview with visual analysis and dashboard expert, Stephen Few, is about his newly released book, "Big Data, Big Dupe: A little book about a big bunch of nonsense". A very audacious title, with very controversial advice!
The most useful way to see true signals of change in your KPI is to use an XmR chart. Here are five easy steps to build an XmR chart for your KPI. (more…)
Just because data is big, and getting bigger, does it mean we should hang up our measure design and data sense-making skills to let technology do it for us? Or is big data a big risk for KPIs? (more…)