Lead indicators can be powerful performance measures for predicting and influencing our lag measures. But how do you create powerful ones? (more…)
The Balanced Scorecard Doesn’t Properly Cascade and Align KPIsNovember 15, 2022 by Stacey Barr | Leave a Comment
Balanced Scorecard Strategy Maps are popular, but they are not the best way to properly cascade and align KPIs throughout an organisation. (more&hell...
Is the PuMP Results Map a Good Strategic Planning Tool?June 29, 2021 by Stacey Barr | Leave a Comment
Is PuMP's Results Map a better tool to design strategic and operational goals? The answer might surprise you. (more…)
Reviewing KPIs, one after the other, won't lead to lasting performance improvements. KPIs are interdependent, and should be reviewed collectively. (more…)
Is compliance an improvement to organisational performance, or just business as usual? Either way, should we measure compliance? (more…)
If what gets measured is what gets done, then what is getting done if your rhetoric about what matters isn't what is getting measured? Check if your metrics match your rhetoric. (more…)
What’s the Point of Using XmR Charts For Lag Measures?March 23, 2021 by Stacey Barr | Leave a Comment
We can't directly change the performance of a lag measure or indicator. So is there any point looking at their signals, or should we just focus on lead measures? (more…...
If you were to ask me the most common example of poor KPIs or performance measures, I’d probably have to say it’s activity measures, used as the easy alternative to outcome measures. (more…)
We can improve financial KPI performance, like cash flow, revenue, costs, and profit, through its synergistic relationship with non-financial KPIs. (more…)
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Director: Stacey Barr