One of the reasons why we can't find meaningful performance measures for our goals has to do with whether the goals are about actions or results. Action-oriented goals aren't true goals, since goals should be about making a difference, not just doing stuff. ...
Most organisations have lame corporate KPIs. They don't align to strategy, give evidence of impact, or offer actionable feedback. If they can't do these things, they can't really be called corporate KPIs!
Meaningful KPIs are quantifiable, able to be monitored over time, and are direct evidence of the goals they measure. This practical study of 50 organisations reveals just how many organisations do (or don't!) have KPIs that are meaningful.
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