Quality is a vague concept, which makes it hard to measure directly. Here are 5 steps to more easily measure the quality of anything. (more…)
Objectives and Key Results (OKRs) promise to help us measure what matters. But take a closer look, and you'll see they have little to do with performance measurement. (more…)
This interview with learning expert, Adam Voigt, is a collaboration where we both use the PuMP Measurability Tests technique and Measure Design technique to demonstrate a practical approach for measuring school effectiveness.
Finding the right KPIs to measure policy advice is a big challenge. But it's not because policy is immeasurable. It's because we don't define policy success clearly enough. (more…)
One of the reasons why we can't find meaningful performance measures for our goals has to do with whether the goals are about actions or results. Action-oriented goals aren't true goals, since goals should be about making a difference, not just doing stuff. ...
Most organisations have lame corporate KPIs. They don't align to strategy, give evidence of impact, or offer actionable feedback. If they can't do these things, they can't really be called corporate KPIs!
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