Does this sound back-to-front to you? It's not. Knowing your results before you look for measures is the only way to get the measures you need. (more…)

Language is the key to make intangible goals or objectives measurable. These 5 questions will help you make the language more tangible, and thereby measurable. (more...

Use this checklist of 31 tangible clues that your strategic plan might be one of the 90% that will fail in execution. (more…)

To make OKRs measurable, and thereby fulfil their promise to measure what matters, we need to solve 5 common problems in writing OKRs. (more…)

Government outcomes are particularly challenging to measure meaningfully, because they are intangible, long-term, and seldom directly impacted by a single department’s or agency’s actions. (more…)

OGSM needs a clearer distinction between its component terms of Objectives, Goals, Strategies and Measures, to avoid the usual problems of measuring strategy. (more…)

If you leave your selection of change management metrics to chance, you leave the success of your change initiative to chance as well. So don't resort to shopping lists of change metrics - here's how to design the measures you really need.

Bernard Marr created the concept of "Key Performance Questions" to develop better Key Performance Indicators. But ask the wrong KPQ and you'll get the wrong KPIs. (more&helli...

Trying to find the right strategic KPIs can feel like getting lost in a maze, particularly if the strategic plan is not well-structured. (more…)

Quality is a vague concept, which makes it hard to measure directly. Here are 5 steps to more easily measure the quality of anything. (more…)