Practical Performance Measurement is a book that details the PuMP methodology, and is filled with step-by-step KPI templates for faster, easier, more meaningful and engaging KPIs.

Objectives and Key Results (OKRs) promise to help us measure what matters. But take a closer look, and you'll see they have little to do with performance measurement. (more…)

Research into KPI maturity in organisations is often based on self-assessment surveys. But how can executives in organisations with low KPI maturity accurately assess their KPI maturity?

We love to classify types of KPIs. Lead versus Lag. Input versus output. Strategic versus operational. What's the most useful way to do it? (more…)

Which KPI methodology works best for your sector or industry or organisation size or culture? It's the wrong question. The right question is which KPI methodology works best at producing the right KPIs for your organisation's unique strategy.

If you want good KPIs, your KPI approach has to be good. Use this KPI approach self-assessment to find out if yours is a good one. (more…)

We all want to say we have a high-performance culture. But if you're relying on any of these bandaids to fix your performance culture, you're not going to get one. (more…)

Your KPIs still suck not because you haven't found the right ones yet. It's because you're not deliberating creating them. (more…)

With three powerful questions, you can get from 50 to 5 KPIs, and end your KPI clutter once and for all. (more…)

Embedding good KPI practice – and mastering the art and science of measuring what matters to better achieve what matters – isn’t a trivial task. It takes time to move from struggle to success, because it takes time to build mastery.