Business excellence models like EFQM, Baldrige and ABEF put priority on proper performance measurement. But how exactly do KPIs integrate with them? (more…)

Here are six indicators you can track, easily, to know how well your approach to performance measurement is working at generating the right KPIs. (more&hel...

Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)

Given that research has shown performance measurement doesn't improve government performance, should we give up on measuring performance? (mor...

The performance measurement advice that government gives its entities causes the biggest measurement problem in the public sector: trivial activity measures.

Performance dashboards, unlike other dashboards, focus on closing performance gaps in strategic goals. (more…)

Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)

Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)

In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)