Do you have a KPI methodology? Or do you still treat it as an ad hoc collection of tasks? How's that working for you? (more…)

Is it even possible to measure the impact of measurement? And if we could, why would we bother? (more…)

Over the past 10 years of Measure Up's life, over 13,000 subscribers have shared their biggest KPI questions with me. Almost 90% of all those questions come down to a core set of 11 questions. Only one of these is the right question to answer first.

We don't just measure performance to know we're making progress. We measure other things too, to monitor our processes, to modify our behaviours, and to celebrate achievements. So for a little side-step to the usual performance measurement stuff, let's explore the world of progress monitoring.