The performance measurement advice that government gives its entities causes the biggest measurement problem in the public sector: trivial activity measures.

Performance dashboards, unlike other dashboards, focus on closing performance gaps in strategic goals. (more…)

Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)

Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)

In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)

Yes, your organisation is unique. But don't use a tailored KPI approach to find better measures; use a better KPI approach to create tailored measures. (more…)

To make OKRs measurable, and thereby fulfil their promise to measure what matters, we need to solve 5 common problems in writing OKRs. (more…)

Does your suite of KPIs or measures give you an accurate picture of performance, with enough clarity to see the biggest performance gaps? (more…)

Bernard Marr created the concept of "Key Performance Questions" to develop better Key Performance Indicators. But ask the wrong KPQ and you'll get the wrong KPIs. (more&helli...