Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)
Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)
In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)
Yes, your organisation is unique. But don't use a tailored KPI approach to find better measures; use a better KPI approach to create tailored measures. (more…)
Does your suite of KPIs or measures give you an accurate picture of performance, with enough clarity to see the biggest performance gaps? (more…)
Bernard Marr created the concept of "Key Performance Questions" to develop better Key Performance Indicators. But ask the wrong KPQ and you'll get the wrong KPIs. (more&helli...