Business excellence models like EFQM, Baldrige and ABEF put priority on proper performance measurement. But how exactly do KPIs integrate with them? (more…)
Here are six indicators you can track, easily, to know how well your approach to performance measurement is working at generating the right KPIs. (more&hel...
Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)
Given that research has shown performance measurement doesn't improve government performance, should we give up on measuring performance? (mor...
Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)
Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)
In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)
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