Why Performance Measurement Doesn't Improve Government Performance (more…)

The performance measurement advice that government gives its entities causes the biggest measurement problem in the public sector: trivial activity measures.

Performance dashboards, unlike other dashboards, focus on closing performance gaps in strategic goals. (more…)

Here is a framework for how to measure through any crisis, to help us pivot and be ready for - or even create - a new normal. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)

Last year’s strategic direction is irrelevant now. Our organisations need new goals to survive through and thrive beyond the COVID-19 crisis. (more…)

In this live demonstration, Stacey Barr facilitates productivity expert Dermot Crowley to measure workplace urgency, using two powerful techniques from PuMP. (more…)

Yes, your organisation is unique. But don't use a tailored KPI approach to find better measures; use a better KPI approach to create tailored measures. (more…)

To make OKRs measurable, and thereby fulfil their promise to measure what matters, we need to solve 5 common problems in writing OKRs. (more…)

Does your suite of KPIs or measures give you an accurate picture of performance, with enough clarity to see the biggest performance gaps? (more…)