Starting with too many KPIs still remains a huge mistake that too many people make. Experience still teaches us to start small when we start with KPIs. (more…)

The irony is that if we don't make time for better measurement now, we'll have even less time for it in the future. In other words, all the reasons why we don't have time to measure are the very reasons why we need to. (mor...

Here are 13 practical ways to nurture psychological safety in your organisation, so its KPI transformation can succeed. (more…)

What separates organisations that get traction with their performance measurement from those that spin their wheels is the cross-organisational KPI Community of Practice. (more&hellip...

Don't outsource KPI development or do it alone. You'll get much greater KPI buy-in with a well-designed Measures Team. (more…)

XmR charts are more complex than line charts for KPIs, and until people understand their true value, they won't bother. This is how to explain the value of XmR charts. (more…)<...

There are many reasons why people might initially commit to goals and KPIs, but it's better to work with the reasons why they will *stay* committed. (more…)

Shift people out of their negative feelings about performance measures and KPIs by helping them feel the power that great measures can give them! (more…)

To engage leaders, managers and teams in better performance measurement, we must position the value of KPIs from their perspectives rather than our own. Here's how...

It's always going to be harder, longer and more painful to embed good performance measurement into an organisation if we don't engage managers to measure performance and champion the effort. ...