The irony is that if we don't make time for better measurement now, we'll have even less time for it in the future. In other words, all the reasons why we don't have time to measure are the very reasons why we need to. (mor...

Here are 13 practical ways to nurture psychological safety in your organisation, so its KPI transformation can succeed. (more…)

Don't outsource KPI development or do it alone. You'll get much greater KPI buy-in with a well-designed Measures Team. (more…)

There are many reasons why people might initially commit to goals and KPIs, but it's better to work with the reasons why they will *stay* committed. (more…)

Shift people out of their negative feelings about performance measures and KPIs by helping them feel the power that great measures can give them! (more…)

It's always going to be harder, longer and more painful to embed good performance measurement into an organisation if we don't engage managers to measure performance and champion the effort. ...

Setting and achieving performance targets for KPIs is about the heart just as essentially as it is about the head. (more…)

Every KPI or performance measure linked to your strategy will have a performance gap. Find out what it is, how to calculate it, and what to do with it. (more…)

Use this 5-point outline to invite executives and senior leaders to support your approach to better KPIs in only 10 minutes. (more…)

Too many performance measurement implementations fail before they start, because the purpose of measurement hasn't been properly framed for the organisation's current culture.