When we can't get together in person, to develop better KPIs, we can still collaborate by using virtual Measure Galleries. (more…)
In an organisation that has a very broad geographic spread, how can we easily and quickly get remote teams engaged in developing KPIs they feel ownership of? (more…)
Teams reach performance excellence much sooner by increasing their engagement in measuring before increasing the sophistication of what they measure. (more&hellip...
Performance measurement is not a brainstorming session or consultant engagement or project. It is a core business process. (more…)
If people fear accountability for KPIs, and we don't uproot that fear, they won't engage in more meaningful performance measure selection or improvement. (...
If a performance measure or KPI is going to make it in the world, it needs owners. Someone to own its definition, its implementation and its application. (more…)
For our colleagues, leaders and entire organisations to value KPIs, measuring performance must link to what they value most. (more…)
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