Too often we assume that performance measurement depends on technical systems, like a business intelligence system or dashboard application. But for performance measurement to become entrenched in how our organisations work, it's the non-technical systems that matter most.





Lots of my new clients share the same habit (a bad one): they conclude whether performance is getting better or worse by comparing the current month's (or week's or quarter's) performance measure value with last month, or with a target or standard. If this month (or week or quarter) is worse, they go digging for the cause. Trouble is, they don't find that cause.




Upcoming KPI Training


Our next PuMP Performance Measure Blueprint Workshops include:

>> London, UK, 5-6 Dec 2018

>> Ottawa, Canada, 26-27 Feb 2019

>> Brisbane, Australia, 13-15 Mar 2019

>> Melbourne, Australia, 15-17 May 2019

Register for the next PuMP Blueprint Workshop near you

Stacey's Books


Prove It! How to Create a High-Performance Culture and Measurable Success, book by Stacey Barr

Order Prove It! here.

Practical Performance Measurement: Using the PuMP Blueprint For Fast, Easy, And Engaging KPIs, book by Stacey Barr

Order Practical Performance Measurement here.

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Level 54, 111 Eagle Street
Brisbane, Qld, 4000
Australia
Stacey Barr Pty Ltd
ACN: 129953635
Director: Stacey Barr