If we want more KPI accountability, we have to be honest about who's really in control of it, and what's really in the way of it. (more…)
A high-leverage strategic change initiative promises so much more than an ordinary one. But what exactly defines high-leverage? (more…)
A relevant KPI measures direct evidence of your goal. It tells you the degree to which your goal is being achieved. But when you look closer, many KPIs fail to do this. It's because of three mistakes in how we design those KPIs.
Meaningful KPIs are quantifiable, able to be monitored over time, and are direct evidence of the goals they measure. This practical study of 50 organisations reveals just how many organisations do (or don't!) have KPIs that are meaningful.
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