The irony is that if we don't make time for better measurement now, we'll have even less time for it in the future. In other words, all the reasons why we don't have time to measure are the very reasons why we need to. (mor...
The most common question people ask when they need performance measures (for whatever reason) is also the worst question you can try to answer. (more…)
Shift people out of their negative feelings about performance measures and KPIs by helping them feel the power that great measures can give them! (more…)
It's always going to be harder, longer and more painful to embed good performance measurement into an organisation if we don't engage managers to measure performance and champion the effort. ...
Many leaders still believe that profit - or financial performance - is the ultimate measure of business success. But at what expense? (more…)
Business excellence models like EFQM, Baldrige and ABEF put priority on proper performance measurement. But how exactly do KPIs integrate with them? (more…)
If your organisation's leaders write the strategic direction, but delegate the strategic KPI design, the strategy won't be executable. (more…)
Despite the existence of government performance measurement audit processes, performance measurement in government isn't improving. This is why… (more…)
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