A high-leverage strategic change initiative promises so much more than an ordinary one. But what exactly defines high-leverage? (more…)
When we use KPIs, their impact goes beyond our intention of monitoring our goals and reaching targets. Measures influence people's behaviour and the results of other measures. These influences can be unexpected and undesirable, so we must either mitigate them or choose another measure. ...
Experiments are what scientists use to stop assumptions from limiting how much they learn about the natural world. And we can use them in business to stop our assumptions from limiting how we can elevate performance, and from wasting the resources we invest to do it.
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