When a Measure Becomes a Target…
August 17, 2021 by Stacey Barr | Leave a CommentGoodhart’s Law states that when a measure becomes a target, it ceases to be a good measure. Is that really true? (more…)
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Goodhart’s Law states that when a measure becomes a target, it ceases to be a good measure. Is that really true? (more…)
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To stop people from gaming KPIs and sub-optimising performance, we need to balance their focus on both the numbers and their purpose. (more…)
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Canadian government colleagues Shannon Sanford and Janet Norman share seven ways PuMP helped beyond performance measurement. (more…)
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What people believe a KPI or metric or performance measure will be used for fundamentally affects whether performance will improve or not. (more…)
Performance measurement is not a dashboard, brainstorming session, consultant engagement, or project. It is a core business process. (more…)
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