In-house PuMP Blueprint Workshop

KPI Training for Practical, Engaging, and Meaningful
Performance Measurement

The PuMP Blueprint Workshop provides KPI training based on proven how-to techniques to design, align, implement, report and use performance measures to improve performance and reach targets.



Performance measurement isn’t a brainstorming workshop or a set of industry-specific KPIs you buy off the shelf. It’s not a way to hold people accountable to their roles, either.

Meaningful performance measurement is the key to a high-performance culture. When done well, it deeply engages people in strategy execution and performance improvement.


Most of us – executives, managers, strategy or performance professionals, and analysts – struggle to measure what matters, and measure it well. People’s struggles with measuring performance are, surprisingly, universal. We struggle to:

  • Easily find meaningful measures
  • Get true buy-in to performance measurement
  • Strongly align measures to strategy
  • Measure intangible goals
  • Use measures to improve and reach targets

We all want performance measures that create a true performance culture that achieves goals and continually improves performance. To have this, the struggles must go. We need to understand their root causes, to find out how we can eliminate them.

So any good KPI training will provide solutions to these common KPI struggles.


In the absence of a proper performance measurement methodology, some bad KPI habits have become common practice. Some of the bad KPI habits are:

  • Brainstorming KPIs and measures
  • Writing goals with weasel words
  • Not giving people ownership of measures
  • Measuring the performance of people
  • Rushing too quickly to build dashboards

If you take any KPI training based on these common approaches, you’ll just end up with the same old struggles and more useless measures. Unless you change your approach, your performance culture will remain constrained by those struggles.


PuMP has been proven over 20 years (around the world) as a practical method to measure what matters.
With PuMP, you reach more targets (that matter), sooner and with less effort. You get a higher rate of return on every improvement initiative. You build a performance culture, where people are fully engaged in the part they play in fulfilling the mission and pursuing the vision.

“Your PuMP methodology is the most comprehensive and pragmatic performance management methodology published today.”
Jack Spain, Director of Strategy & Business Development, SchoolDude, USA


The in-house PuMP Blueprint Workshop is a unique on-site KPI training that teaches the how-to techniques of a deliberate and proven performance measurement methodology. Measuring performance will become logical and practical and engaging.

The workshop emphasis is on practical techniques and templates, real-life case studies, and time for practice with expert coaching. You will:

  • Make your strategy measurable and easier to communicate and cascade
  • Select and design performance measures that are meaningful, quantitative, and feasible
  • Get buy-in from staff and stakeholders to own performance measurement and improvement
  • Bring your measures to life in a consistent way, using the right data and with the right ownership
  • Design insightful and actionable reports and dashboards that focus discussion on improvement
  • Clearly see the real signals from your measures about whether performance is improving or not
  • Convincingly hit your performance targets, and make measurement about transformation, not about blame or covering your bum

All participants get a practical reference workbook, copies of all the PuMP templates, a case study, and optional PuMP Certification (by online exam).

“I contracted Stacey to deliver a number of training programs for the Department… I cannot speak highly enough of Stacey and her PuMP Blueprint. There is a lack of good quality performance measurement training in Australia and I highly recommend Stacey’s training as the best in the business.”
Melinda Varley, Director Business Performance Management, Australian Public Service


PuMP is certified by APMG, the world’s leading accreditation and exam institute for professional certifications. You can read more at the APMG PuMP Certification information page.

When you and your colleagues achieve PuMP Certification, you each receive:

  • An official certificate issued by APMG confirming your PuMP Certified status
  • An official digital ‘PuMP Certified’ badge to use in your social media profiles, such as LinkedIn
  • Validity of your certification lasting 5 years from the date of achieving it
  • The option to apply for re-certification before your certification expires

PuMP Certification demonstrates your ability to develop performance measures that are meaningful, aligned to strategy, implemented efficiently and focused on driving performance improvement. This is a powerful capability to include in your resume and give you an edge over other candidates for promotions and new positions.

After completing the workshop, all participants can choose to apply for PuMP Certification, and take the certification exam. It’s multiple-choice, online, takes less than an hour, and you achieve certification with a 75% score. Taking the exam is a quick, easy and fun way to review what you learned at the workshop and increase the likelihood everyone will apply PuMP successfully back on the job.


Implement just one measure with PuMP, and use it to reach one goal. Doing this, we see people achieving ROIs of 10 times and more. That’s the power of measuring well: very high ROI on your change initiatives.

The more people who know and practice PuMP, the sooner you will build a high-performance culture. But we recommend you start with those people who are ready now for a new approach to measurement.

“PuMP is a great program. It’s making it very easy for us to develop meaningful measures for our organisation.”
Amanda Kent, Public Service Department, New Zealand

The fees for your workshop with at least 15 people, delivered by expert PuMP facilitator Mark Hocknell*, are:

Price per person in Australian dollars and excluding GST:
For your reference, the full price of the public 3-day PuMP Blueprint Workshop is…

$3450 AUD

Option 1: Delivery of your 2-day PuMP Blueprint In-house Workshop for 15* to 35 people.

$1,800 AUD

Option 2: Option 1 plus a third “Implementation” day for participants to start developing new measures.

$2,250 AUD


* Delivery by Stacey Barr, if available, incurs a 25% higher fee and minimum workshop size of 25 people. For workshops outside Australia, New Zealand and Asia-Pacific, we will put you in touch with your local PuMP Partner.


Stacey Barr is an evidence-based leadership and organisational performance measurement specialist. She is the author of two books, Practical Performance Measurement and Prove It!

Stacey created PuMP in the 1990s, when she worked in the corporate world, to overcome her own struggles with how to measure performance.

Since then, Stacey discovered that her struggles were common for almost everyone else, regardless of their sector, industry or country. And PuMP quickly became a world-renowned methodology for practical and meaningful performance measurement.

She is known for especially for her practicality, and the way she takes abstract concepts like measurement and makes them clear, logical, engaging, and easy to apply.


Mark Hocknell is our Licensed PuMP Partner Asia-Pacific, has been applying, facilitating and teaching PuMP since 2007. He delivers all our public and private PuMP Blueprint Workshops and Evidence-Based Leadership Programs in Australia, New Zealand and Asia-Pacific.

Mark is our most experienced PuMP facilitator. Next to PuMP founder, Stacey Barr, he knows more about PuMP than anyone else.

Mark’s style is open and easy-going, engaging and collaborative. He’s known for his ability to encourage and inspire people to see things in new ways. And he has loads of insightful stories from his many years of experience as a manager, a consultant and a performance measurement expert.

He specializes in performance measurement, evidence-based leadership, and customer-centric business.

“The workshop was brilliantly paced – normally on other full day workshops one can struggle to retain attention whereas at PuMP the pace was a good mix of listen, learn and apply steps, then break cycle. The experience I had reflects the feedback I have read of predecessors with me feeling fired up and champing at the bit to get on.”
Steve Holley MBA BEng
Head of ICT Customer and Business Support
Gloucestershire Hospitals NHS Foundation Trust


To book your private in-house PuMP® Blueprint Workshop, or a chat with Stacey for more details, please contact us:
Call +61 1800 883 458

Download the brochure here:

Smiles, Stacey.

Stacey Barr
the Performance Measure Specialist

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    Level 54, 111 Eagle Street
    Brisbane, Qld, 4000
    Stacey Barr Pty Ltd
    ACN: 129953635
    Director: Stacey Barr