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Most government departments and agencies struggle with measuring outcomes, and their drivers. And I’ve learned over many years, and from many thousands of my readers and clients, that those struggles are almost universal. Among the most common are:
- struggling to measure intangible outcomes and goals
- struggling to find meaningful outcome and performance measures
- struggling to get buy-in from colleagues, managers, and leaders
- struggling to align measures to strategy
- struggling to get started with measures and KPIs
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“Stacey, you provide some of the most straightforward, understandable, and useful information for those of us in the practitioner ranks that I have seen anywhere.” — Dean Creed, Supervisor, Quality and Performance Support, Santee Cooper
“Stacey seems to make every event ‘the place to be’ for anyone interested in measuring performance and positions herself as a key person to know in the field. I have had the privilege of being among the many experts Stacey has interviewed and she gets the story in a way that even makes me see my own work in a different light. Thanks Stacey!” — Douglas W. Hubbard, author of “How to Measure Anything”
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