Are You Taking the Wrong Approach to Performance Measures and KPIs?

The right approach to performance measurement is like gravity. It pulls our attention and action toward a centre, toward the most important things we should focus on and improve.

The right approach to performance measurement is nothing like what most people are used to. Done well, and for the right reasons, performance measurement creates a high-performance culture. And this high-performance culture creates measurable success for the organisation.

Find out if you're taking the right or wrong approach to performance measures and KPIs, in this video:

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From the Blog

Is This Why Government’s Performance Measures Are Activity-Focused?
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How Has COVID-19 Changed Performance Measurement?
The COVID-19 crisis has changed so much, but how it changed performance measurement...
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Are Your KPIs A Tool In Their Hands Or A Rod for Their Backs?
What people believe a KPI or metric or performance measure will be used...
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How to Speed Up Business Stability With the Right KPIs
Measuring the right KPIs, in the right way, can dramatically speed up the...
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Principles to Design a PuMP Performance Dashboard
Performance dashboards, unlike other dashboards, focus on closing performance gaps in strategic goals.
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Don’t Measure If You Don’t Want The Truth
The truth from our performance measures can hurt, but if we don’t get...
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Performance Measurement Metaphors to Get People Engaged
Performance measurement is a left-brain concept which more people can become engaged when...
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When You Depend On Others For Your KPI Data
When the owners of a KPI are not the owners of the KPI’s...
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Why COVID-19 Needs Proper Performance Measurement
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How to Deploy a Corporate-Wide Performance Measurement System
To deploy a successful Corporate Performance Measurement System, follow this project plan outline...
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5 Shortcuts to Smarter KPIs
If you want performance measures, metrics or KPIs that are smarter than the...
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10 Questions to Prevent KPI Unintended Consequences
When we measure, there are consequences. Ask these questions so you can prevent...
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How One Chart Can Trigger a New Performance Culture
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5 Situations When Shifting KPI Goalposts Is Okay
When KPI targets are continually missed, when can they be reassessed without being...
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How to Use KPIs to Improve Financial Performance
We can improve financial KPI performance, like cash flow, revenue, costs, and profit,...
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How to Measure Improvement When Things Keep Changing
There are three keys to measure and improve performance, when what you’re trying...
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Should You Measure Performance When You’re Under-Resourced?
Or perhaps a better question is, what should you measure to fix the...
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3 Steps to Triage BAU Measures For Action
Business-as-usual (BAU) measures are not priorities for improvement like strategic performance measures are....
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The Behaviours We Need Metrics to Drive for Crisis Management
In crisis management, we need to use metrics to drive the behaviours that...
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3 Iterations to Roll Out KPIs Organisation-Wide
Rolling out an organisation-wide KPI approach in one fell swoop won’t stick. It...
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How to Find the Right KPIs to Pivot Performance Through a Crisis
Here is a framework for how to measure through any crisis, to help...
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7 Ways You’re Making Performance Measurement Too Hard
Are you doing any of these unnecessary things with KPIs, and it’s making...
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