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Are you taking the wrong approach to performance measures and KPIs?

From the Blog

Why Do You Measure Performance?

Management gurus like Peter Drucker have long since put to bed the idea that measuring performance really does improve performance

How to Measure the Performance of Webcasts

My team and I host a lot of webcasts as part of our...

How to Align Your OKR vs KPI Terminology

Terminology with KPIs, performance management, OKRs and strategy often misaligns and confuses people....

Using Targets to Set Your Success Trajectory

Should targets be achievable, or stretch? And how do we decide? Well, using...

How To Engage Managers To Measure Performance

It’s always going to be harder, longer and more painful to embed good...

Get Buy-in for KPI Targets

Setting and achieving performance targets for KPIs is about the heart just as...

Want Great KPIs? You Have to Get Sensory…

The building blocks of KPIs and performance measures is detectable evidence. And evidence...

The Steps of PuMP in Detail

While this won’t teach you how to implement PuMP for great KPIs, it...

How Can You Prove They Need Better KPIs?

No-one will put effort and time into better performance measures or KPIs, if...

4-Step Recipe for Writing a Quantitative Measure

Writing a good performance measure requires four essential parts to make it both...

How to Build a KPI Example to Engage Anyone

You can create a KPI example that can quickly engage leaders or colleagues...

How to Test if Leaders Mistakenly Believe They Are KPI Masters

It’s impossible for an organisation to master proper performance measurement when the leadership...

3 Ways to Successfully Adopt a New KPI Approach

Brook Rolter, our licensed PuMP Contractor based in the US, shares his experience...

A New KPI Approach is not a Bolt-On, it’s a Rebuild

If an organisation is going to adopt a better performance measurement approach, the...

How to Find Lead Indicators

Lead indicators can be powerful performance measures for predicting and influencing our lag...

5 Reasons Why Their KPIs Are Wrong For You

It’s easy to adopt KPIs from other organisations in your industry. But look...

The Balanced Scorecard Doesn’t Properly Cascade and Align KPIs

Balanced Scorecard Strategy Maps are popular, but they are not the best way...

How the United Nations Used PuMP’s Results Map to Measure Value

The PuMP Results Map facilitated a paradigm shift in the approach recommended by...

How Good Performance Measurement Equals Strategy Implementation

There are four things that are vital to strategy execution or implementation, that...

What is a Performance Gap?

Every KPI or performance measure linked to your strategy will have a performance...

Do You Have a Goal-Measure Mismatch?

A goal-measure mismatch means that the evidence your measures or KPIs provide doesn’t...

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Is Profit The Ultimate Measure of Business Success?

Many people still believe that the purpose of business is make a profit, that financial success is the ultimate measure

3 Best Ways to Build Your Organisation’s Measurement Maturity

Because KPI mastery doesn’t come naturally, here are three things that can help...

You Can Only Meaningfully Measure a Goal You Understand

You might think you understand your goal, but when you struggle to measure...

Why Does Every Public, For-Profit and Non-Profit Organisation Need KPIs?

If you only have rudimentary knowledge of KPIs and performance measurement, can you...

10 Bad Assumptions About OKRs Versus KPIs

Here are 10 assumptions about what OKRs are, compared to what KPIs are,...

Can One KPI Monitor More Than One Goal?

Not really. There are three problems you have, if you find that one...

Psychologically Safe Performance Measurement

To make performance measurement meaningful, we have to make it psychologically safe, and...

Can You Implement Better KPIs Without Leadership Support?

What happens if you try to implement better KPIs without the support of...

Using Measures Badly is No Excuse to Not Use Measures

There are huge unintentional costs to using performance measures badly, but those costs...

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