Are You Taking the Wrong Approach to Performance Measures and KPIs?

The right approach to performance measurement is like gravity. It pulls our attention and action toward a centre, toward the most important things we should focus on and improve.

The right approach to performance measurement is nothing like what most people are used to. Done well, and for the right reasons, performance measurement creates a high-performance culture. And this high-performance culture creates measurable success for the organisation.

Find out if you're taking the right or wrong approach to performance measures and KPIs, in this video:

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From the Blog

How Boards Should and Can Use Measurement for Governance
One of the most challenging areas to establish good measurement practice is where...
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How to Make OKRs Measurable
To make OKRs fulfil their promise to measure what matters, we need to...
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If You’re Not Measuring Through Time, You’re Not Measuring Performance
Performance measurement isn’t a post mortem, it’s a health plan. To make our...
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How to Map Programs and Projects to Organisational KPIs
Programs and projects need KPIs to measure their performance. But how do program...
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A Single KPI That Measures Overall Business Performance
Is it possible to design a single measure of business or organisational success?...
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Every KPI or Measure Needs 3 Specific Owners
If a performance measure or KPI is going to make it in the...
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11 Important Memes of Performance Measurement
Break outdated and useless KPI habits by using memes that are quick and...
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How to Measure Government Outcomes
Government outcomes are particularly challenging to measure meaningfully, because they are intangible, long-term,...
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Do You Have Enough KPI Acuity?
Does your suite of KPIs or measures give you an accurate picture of...
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Are Your KPI Solutions Really Fixes That Fail?
If you try to improve a KPI with a quick fix, you’re likely...
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What is Performance Measurement That Gets Results?
Dave Stachowiak, host of the Coaching for Leaders podcast, interviews the author of...
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If Your Organisation Isn’t Ready for KPIs, It Needs KPIs
A common reason for avoiding performance measurement is that the culture isn’t ready...
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Just Because You Call it a Measure Doesn’t Mean it is One
You might have a KPIs, performance measures, metrics or indicators of success column...
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Is OGSM a Good Approach to Performance Measures?
OGSM needs a clearer distinction between its component terms of Objectives, Goals, Strategies...
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How to Move From Activity Measures to Outcome Measures
Activity measures are easier to identify and implement, but they aren’t good proxies...
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The 5 Most Useful Business Questions to Direct Your Analytics
Analytics doesn’t magically produce insights from data like rabbits out of hats. To...
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How to Form the Ideal KPI or Measures Team
Follow these 7 tips for selecting people into your Measures Team, for a...
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How to Select the Most Relevant and Feasible KPIs to Measure Your Goal
Too often we feel paralysed in our search for the right KPIs. The...
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How Much Undiluted Truth Can You Bear From KPIs?
Evidence-Based Leaders have a certain spirit that other leaders do not. This spirit...
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How to Implement a Corporate-Wide KPI Approach From the Top Down
Herman Hudepohl began leading the introduction and implementation of PuMP into the New...
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How to Measure Change Management
If you leave your selection of change management metrics to chance, you leave...
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The Best Way to Use Key Performance Questions for KPIs
Bernard Marr created the concept of “Key Performance Questions” to develop better Key...
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How Good Performance Measurement Can Flatten Your Management Hierarchy
With the right approach to measurement, teams become self-organising, more aligned to strategy,...
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Why Won’t Leaders Fix the Performance Measurement Problem?
If performance measurement is fundamentally important to business and organisational success, why do...
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4 Reasons to Stop Looking For KPI Best Practices
If you wait to find KPI best practice in your industry, before improving...
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Why KPI Thresholds Are a Really Bad Idea
KPI thresholds are not improvement tools; they make people react in a rush...
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How Good Performance Measurement Creates Dialogue That Dignifies Everyone
When measurement is done to people, the wrong things change. But when measurement...
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How Banks Should Change Their KPIs
Following recent investigation into the banking sector’s gross misconduct, the traditional KPIs driving...
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How to Improve KPI Accuracy and Precision
Does your team spend more time debating the integrity of their KPIs than...
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Why You Can’t Buy KPIs
Buying KPIs from online libraries or hiring experts to develop them might seem...
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