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Are You Taking the Wrong Approach to Performance Measures and KPIs?

The right approach to performance measurement is like gravity. It pulls our attention and action toward a centre, toward the most important things we should focus on and improve.

The right approach to performance measurement is nothing like what most people are used to. Done well, and for the right reasons, performance measurement creates a high-performance culture. And this high-performance culture creates measurable success for the organisation.

Find out if you're taking the right or wrong approach to performance measures and KPIs, in this video:

From the Blog

All

Aligning, Cascading & Linking

Analytics and Data Analysis

Example Measures & KPIs

Getting Buy-in

Getting Started

Improving Performance

Interpreting Performance Results

Making Strategy Measurable

Meaningful Performance Measures

Performance Culture

Performance Leadership

Performance Measure Frameworks

Performance Measurement Process

How to Deploy a Corporate-Wide Performance Measurement System

To deploy a successful Corporate Performance Measurement System, follow this project plan outline...

5 Shortcuts to Smarter KPIs

If you want performance measures, metrics or KPIs that are smarter than the...

10 Questions to Prevent KPI Unintended Consequences

When we measure, there are consequences. Ask these questions so you can prevent...

How One Chart Can Trigger a New Performance Culture

When teams see how their actions can make a difference to even a...

5 Situations When Shifting KPI Goalposts Is Okay

When KPI targets are continually missed, when can they be reassessed without being...

How to Use KPIs to Improve Financial Performance

We can improve financial KPI performance, like cash flow, revenue, costs, and profit,...

How to Measure Improvement When Things Keep Changing

There are three keys to measure and improve performance, when what you’re trying...

Should You Measure Performance When You’re Under-Resourced?

Or perhaps a better question is, what should you measure to fix the...

3 Steps to Triage BAU Measures For Action

Business-as-usual (BAU) measures are not priorities for improvement like strategic performance measures are....

The Behaviours We Need Metrics to Drive for Crisis Management

In crisis management, we need to use metrics to drive the behaviours that...

3 Iterations to Roll Out KPIs Organisation-Wide

Rolling out an organisation-wide KPI approach in one fell swoop won’t stick. It...

How to Find the Right KPIs to Pivot Performance Through a Crisis

Here is a framework for how to measure through any crisis, to help...

7 Ways You’re Making Performance Measurement Too Hard

Are you doing any of these unnecessary things with KPIs, and it’s making...

Does Improving Data Accuracy Make Historic KPI Values Useless?

Improving data accuracy doesn’t mean your historic KPI values are useless. Just don’t...

Why Leaders Shoot Down Your KPI Recommendations

If you don’t want leaders to shoot down your new approach to develop...

How to Implement KPIs 100% Virtually

To get rich interaction, high productivity and deep engagement in implementing KPIs virtually,...

3 Benefits Of Slowing Down When Developing Your KPIs

One of the main reasons that our performance measurement practice fails to produce...

PuMP Measures More Than Just Strategy

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this...

How to Set New Strategic Goals to Survive COVID-19

Last year’s strategic direction is irrelevant now. Our organisations need new goals to...

Why Measuring Performance Matters Now More Than Ever

We normally cut back on measurement in hard times, because it seems non-essential....

An Insight from the COVID-19 Metric – Growth Factor

The COVID-19 Growth Factor metric is an insightful model for measuring results that...

Building Buy-in to KPIs Online With Virtual Measure Galleries

When we can’t get together in person, to develop better KPIs, we can...

Are Objective Performance Measures Possible?

Here are six guidelines to remove most of the subjectivity from any KPI...

5 Powerful Questions to Make Intangible Goals Measurable

Language is the key to make intangible goals or objectives measurable. These 5...

Engaging Remote Teams in KPI Development

In an organisation that has a very broad geographic spread, how can we...

Why Does KPI Engagement Matter More Than KPI Sophistication?

Teams reach performance excellence much sooner by increasing their engagement in measuring before...

Measuring Success is Simple

Guest author Martin Klubeck, author of Metrics: How to Improve Key Business Results,...

How to Handle Outliers in Your KPI Values

Outlier KPI values need to be handled appropriately to stop them from distracting...

A Simple Recipe to Measure Productivity

Few organisations can survive if they operate inefficiently. Measuring productivity in the right...

Why We Can’t Manage Organisational Performance Without Numbers

Numbers are the fundamental building block of performance measures because the fundamental question...

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