Are You Taking the Wrong Approach to Performance Measures and KPIs?

The right approach to performance measurement is like gravity. It pulls our attention and action toward a centre, toward the most important things we should focus on and improve.

The right approach to performance measurement is nothing like what most people are used to. Done well, and for the right reasons, performance measurement creates a high-performance culture. And this high-performance culture creates measurable success for the organisation.

Find out if you're taking the right or wrong approach to performance measures and KPIs, in this video:

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From the Blog

Principles to Design a PuMP Performance Dashboard
Performance dashboards, unlike other dashboards, focus on closing performance gaps in strategic goals.
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Don’t Measure If You Don’t Want The Truth
The truth from our performance measures can hurt, but if we don’t get...
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Performance Measurement Metaphors to Get People Engaged
Performance measurement is a left-brain concept which more people can become engaged when...
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When You Depend On Others For Your KPI Data
When the owners of a KPI are not the owners of the KPI’s...
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Why COVID-19 Needs Proper Performance Measurement
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How to Deploy a Corporate-Wide Performance Measurement System
To deploy a successful Corporate Performance Measurement System, follow this project plan outline...
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5 Shortcuts to Smarter KPIs
If you want performance measures, metrics or KPIs that are smarter than the...
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10 Questions to Prevent KPI Unintended Consequences
When we measure, there are consequences. Ask these questions so you can prevent...
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How One Chart Can Trigger a New Performance Culture
When teams see how their actions can make a difference to even a...
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5 Situations When Shifting KPI Goalposts Is Okay
When KPI targets are continually missed, when can they be reassessed without being...
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How to Use KPIs to Improve Financial Performance
We can improve financial KPI performance, like cash flow, revenue, costs, and profit,...
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How to Measure Improvement When Things Keep Changing
There are three keys to measure and improve performance, when what you’re trying...
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Should You Measure Performance When You’re Under-Resourced?
Or perhaps a better question is, what should you measure to fix the...
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3 Steps to Triage BAU Measures For Action
Business-as-usual (BAU) measures are not priorities for improvement like strategic performance measures are....
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The Behaviours We Need Metrics to Drive for Crisis Management
In crisis management, we need to use metrics to drive the behaviours that...
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3 Iterations to Roll Out KPIs Organisation-Wide
Rolling out an organisation-wide KPI approach in one fell swoop won’t stick. It...
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How to Find the Right KPIs to Pivot Performance Through a Crisis
Here is a framework for how to measure through any crisis, to help...
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7 Ways You’re Making Performance Measurement Too Hard
Are you doing any of these unnecessary things with KPIs, and it’s making...
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Does Improving Data Accuracy Make Historic KPI Values Useless?
Improving data accuracy doesn’t mean your historic KPI values are useless. Just don’t...
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Why Leaders Shoot Down Your KPI Recommendations
If you don’t want leaders to shoot down your new approach to develop...
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How to Implement KPIs 100% Virtually
To get rich interaction, high productivity and deep engagement in implementing KPIs virtually,...
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3 Benefits Of Slowing Down When Developing Your KPIs
One of the main reasons that our performance measurement practice fails to produce...
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PuMP Measures More Than Just Strategy
Many measurement tools focus on developing KPIs to monitor strategic goals. Does this...
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How to Set New Strategic Goals to Survive COVID-19
Last year’s strategic direction is irrelevant now. Our organisations need new goals to...
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Why Measuring Performance Matters Now More Than Ever
We normally cut back on measurement in hard times, because it seems non-essential....
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An Insight from the COVID-19 Metric – Growth Factor
The COVID-19 Growth Factor metric is an insightful model for measuring results that...
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View Blog

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