Hard to Measure Teams – Course Overview
The 5 practical steps to get your hard to measure teams meaningful results so powerful they feel renewed excitement about their work and its true impact.
What you’ll learn:
There are 5 very deliberate, very practical and very simple steps that can help any team to meaningfully measure their work. And that’s what we’ll cover in this 8-part online course. As a result of learning and applying these 5 steps, you will:
How to take each of the 8 lessons:
To take a lesson, simply click on the link and you will go to the page where the lesson resources and videos are ready and waiting for you.
The numbers in brackets are the lengths of each lesson in minutes and seconds.
|Introduction||Welcome and course overview [16:52]|
|Lesson 1||Step 1: Get focused on the customers [20:20]|
|Lesson 2||Step 2: Pinpoint customers’ priorities [46:11]|
|Lesson 3||Step 3: Find points of highest leverage [39:17]|
|Lesson 4||Step 4: Map the performance results [31:17]|
|Lesson 5||Step 5: Design meaningful measures [18:53]|
|Lesson 6||Revision and what next? [59:29]|
If you have questions…
As you take the program, step by step, if you have any problems at all, please contact our Program Manager, Debbie Brown, directly at firstname.lastname@example.org.
Enjoy the program, and the clarity and measurable focus it brings your hard-to-measure teams!
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