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"So far this training has met and exceeded my expectations! I am a program evaluator by training and specialize in data visualization. I learned about Stacey from Stephen Few at a training of his last year and am so glad that he referred me to you. This process will enhance the work I am doing right now with my clients and help them better measure their social sector organizations' impact." |
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"We've just started doing workshops with each department using the 'How to design meaningful performance measures' templates and so far they are working great. Thinking about the end in mind first and allowing time to really think about what the KPI would look and feel like really seems to be getting people thinking. We have come up with some great objectives and measures. Thank you for such a easy to understand and useful tool." |
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"I actually used the report template you gave us at the workshop, to help provide a report to the CEO on the measures the executive management already have in place. The CEO and executive were all really impressed with the format! It really got their interest and attention!" |
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"Stacey, first I want to tell you how much I've enjoyed the class. It's been a real eye opener for me... I'm a member of a project that is trying to shift our culture. I had to laugh however, this team just had big boards created with our mission statement and values. The mission statement is: To engage and grow a raving fan base. That's it. No real explanation. When I asked the project lead how she thought we would know if we were successful, she said, "I was hoping everyone just felt better about things" and then she grinned. I have a meeting with her tomorrow to introduce her to PuMP." |
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"Your style and materials are very approachable, and you explained everything so clearly that I never felt baffled ... The course is really designed with the learner in mind. Thanks!" |
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"I found the Performance Measure Blueprint Tele-course very valuable - not just because I learnt some great tools and concepts I can use in my role, but because the structure of the course suited my learning style perfectly. I was able to focus on the short sharp sessions without the fatiguing that happens in all-day courses. The scheduling of the calls was convenient as it allowed some reflection time but they weren't so far apart that I had to review before the next call. The resource website including the course notes, handouts and recordings was brilliant with everything located in one conveniet location and allowing me to listen to recordings multiple times. Overall, for me, this course in this format was the perfect mix and provided me with a lot of great new tools I was able to use in my role immediately." |
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"I was surprised by the impact of your presentation and the opportunity to try out and discuss the techniques. There were quite a few ‘lights on’ moments for me during the course... Thanks again for an enjoyable and rewarding workshop." |
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"Not only have I learnt a great methodology for performance measures from you, I have also gained a bit more insight and confidence that I can actually make a real difference in the business and wider community. And if no one has told you - your presentation skills are great." |
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"Stacey, congrats and thanks again for such a great Performance Measure Blueprint Workshop last week - it’s inspiring to be around people who love what they do!" |
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"Stacey, thanks so much for your fantastic Performance Measure Blueprint Workshop last week - it’s really given us momentum. We finished our draft Results Map the day after the workshop. We are now getting into the Measure Design to verify measures for our new performance scorecard. And we're going to identify the measures we should use at division and department levels too. We are also going to hook into a symposium in May to display our Results Map and and new measures in a Measure Gallery to build more buy-in across the division - which will be fantastic. Full steam ahead!" |
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"Stacey, the workshop that you ran was revelational - truly. Simply put, the single most important question that I took away with me was a question you asked of me on the second morning: "What do you define as success for the organisation?" Well I've got to say that question took me about two or three days to answer properly. As a result, it's strengthened the focus in our organisation about what matters most." |
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"I'm a big believer that performance measures are the focus of improvement, but have struggled to get the Balanced Scorecard to really work for us. We pilot tested Stacey's PuMP approach and the results really surprised us. We expected to get meaningful performance measures for our pilot team, but we got more value than that. Our employees now feel clearer about what their priorities are, they have ownership of their measures, they discovered they have more influence on how customers value their services. Over a year later, the pilot team is still building on the system that PuMP helped them establish, and we have applied PuMP throughout the rest of my division, resulting in the same outcome-focus, buy-in and focus on service improvement." |
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"Just thought I'd email you to say hello and to also let you know that we used the Performance Measurement Blueprint to create our new Executive Scorecard. I just wanted to let you know that your methods have helped me with this project here and will continue to in the future as we further develop the Executive Scorecard into the future but also assist departments in developing their scorecards. So a big THANKS to you." |
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"Hi Stacey, I have taken the Performance Measure Blueprint Audio training, scheduled a pilot and have recruited representatives from each department to apply your PuMP method. I really enjoyed taking the training and all of your exercises were really great. Now I am looking forward to helping others work through the steps to improve our performance measures. I am very pleased with the examples and the materials you have provided so I don't have to re-invent the wheel." |
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"I have found that PuMP (Stacey's methodology) creates a solid and shared understanding of strategic business outcomes as its starting point. By doing this, the PuMP methodology automatically focuses performance measurement on your strategic direction. As a performance measurement facilitator in a large organisation, using this methodology has made it easier for me to engage people at all levels to develop meaningful measures. It's given me the practical tools I need to perform my role." |
When:
Program 1 (USA/UK): February to March, 2012
Program 2 (Asia Pacific): September to October, 2012
Format:
- 8 x 90-minute practical and interactive how-to online lessons (or watch the replays)
- resources to download, including templates and examples
- Q&A audios to support implementation
Topics covered...
Watch a sample:
You can watch a 40-minute sample from Lesson 3, on how to design meaningful measures.
Watch the sample...
What's included:
- live audio/visual webinars
- recordings of all webinars
- time-saving templates
All inclusions...
Price per person:
Full Price: $890AUD
Groups of 2+: $790AUD
plus GST for Aussies
Convert to your currency...
Register:
Register securely online or with our fax-back registration form.
Register online or offline...
Performance Measure Blueprint Online Programs for 2012
USA/UK Program:
February & March 2012,
Wednesdays, 1-2:30pm US Eastern
Asia Pacific Program:
September & October 2012,
Thursdays, 11am-12:30pm AEST
Register here...
The convenient, step-by-step, action-learning program for how to measure performance and KPIs.
This one-of-a-kind program teaches you how to overcome the most common practical struggles people face in trying to meaningfully measure what matters:
- trying to measure a strategy that seems immeasurable and is filled with vague words like efficient, effective, sustainable, quality, reliability and productive
- trying to find good performance measures that meaningfully track results, not activity
- trying to get people engaged in measurement, so they buy-in and have ownership of their measures to improve performance
No need for travel, no need to find 2 full days to leave the office, no need to dig deep into the training budget! With this convenient online program, you can learn the Performance Measure Blueprint at your own pace, in your own space.
How it works (it couldn't be easier):
The online version of the Performance Measure Blueprint program is a series of online lessons supported by video presentations, case studies, templates and comprehensive lesson workbooks.
Here's how you'll use the program during your membership:
- Log into the program's website, with your unique username and password.
- Review the 8 lessons, and take a peek at how the lesson pages are organised, with instructions for how to prepare for each lesson, the lesson video and audio and detailed workbook, instructions for how to apply what you learn.
- Decide your own self-paced learning schedule, allocating 90 minutes to take each lesson, and around 1 or 2 hours to put what you learn into practice.
- Start at Lesson 1 (either by watching the recording or joining the live webinar) and you're on your way!
The February/March 2012 course schedule
Times and dates for our first program in February and March 2012, designed just for the USA/UK timezones, are detailed below.
Times and dates for our second program in September and October 2012, designed just for the Asia Pacific timezones, will be posted below in April 2012.
Can't make the webinar times or joining late? Watch the replays! You can listen to and watch the replays at your convenience. You won't even miss out on having your questions answered, as you can submit them to Stacey at any time, via email, for her to answer during one of the Q&A webinars, or at the end of one of the class webinars. Easy!
Lesson 1: Performance measurement is a process, not an event.
US Eastern: Wednesday 8th February, 1pm-2:30pm
UK/GMT: Wednesday 8th February, 6pm-7:30pm
AEST: Thursday 9th February, 4am-5:30am
[convert to your time]
Lesson 2: Results Mapping - How to make your strategy measurable.
US Eastern: Wednesday 15th February, 1pm-2:30pm
UK/GMT: Wednesday 15th February, 6pm-7:30pm
AEST: Thursday 16th February, 4am-5:30am
[convert to your time]
Lesson 3: Measure Design – How to select meaningful & feasible performance measures.
US Eastern: Wednesday 22nd February, 1pm-2:30pm
UK/GMT: Wednesday 22nd February, 6pm-7:30pm
AEST: Thursday 23rd February, 4am-5:30am
[convert to your time]
Lesson 4: Measure Gallery – How to help people buy-in to performance measures.
US Eastern: Wednesday 29th February, 1pm-2:30pm
UK/GMT: Wednesday 29th February, 6pm-7:30pm
AEST: Thursday 1st March, 4am-5:30am
[convert to your time]
Lesson 5: Measure Definitions – How to detail the implementation of your measures.
US Eastern: Wednesday 7th March, 1pm-2:30pm
UK/GMT: Wednesday 7th March, 6pm-7:30pm
AEST: Thursday 8th March, 4am-5:30am
[convert to your time]
Lesson 6: Reporting Measures – How to design useful and usable performance reports.
US Eastern: Wednesday 14th March, 2pm-3:30pm (Daylight Saving Time started)
UK/GMT: Wednesday 14th March, 6pm-7:30pm
AEST: Thursday 15th March, 4am-5:30am
[convert to your time]
Lesson 7: Using Measures – How to interpret measures to improve performance.
US Eastern: Wednesday 21st March, 2pm-3:30pm
UK/GMT: Wednesday 21st March, 6pm-7:30pm
AEST: Thursday 22nd March, 4am-5:30am
[convert to your time]
Lesson 8: Integrating your Performance Measure Blueprint into "normal business management".
US Eastern: Wednesday 28th March, 2pm-3:30pm
UK/GMT: Wednesday 28th March, 7pm-8:30pm (Summer Time started)
AEST: Thursday 29th March, 4am-5:30am
[convert to your time]
If the times don't suit you, remember: You can listen to and watch the replays at your convenience. You can submit your questions to Stacey at any time, via email, for her to answer in one of the Q&A audios, or at the end of one of the lesson webinars.
Is this online program for YOU?
The Performance Measure Blueprint Online Program was designed for, and continually attracts, people in a range of various roles:
- Managers and Executives who want to demonstrate strong leadership in results-oriented strategy execution and performance monitoring and improvement
- Corporate Planners and planning officers who want to ensure KPIs and performance measures are meaningfully aligned to strategic and operational plans
- Business Analysts, reporting and business intelligence officers who want to be sure their analyses and reports and dashboards clearly convey the right performance measures and cause analysis
- Quality and process improvement officers and performance measurement officers throughout the organisation, who want to confidently lead their colleagues to decide what is meaningful to measure and use those measures to drive performance improvement and strategy execution
- Project managers and project teams who want to ensure their initiatives and projects have the intended business impact and deliver a return on investment for the organisation
- Staff who are tasked with implementing performance measures for their work teams, or who are involved in performance measurement initiatives lead by the organisation's corporate planners, quality managers or performance measurement officers.
The Performance Measure Blueprint Online Program is ideal for you if:
- you need to generate lots of buy-in from your team for measuring and improving performance
- you need to improve performance but aren't sure where to start or exactly what to do
- you want a way to clearly communicate goals to your team, your customers, your colleagues
- you have KPIs that aren't useful or used, but aren't sure why, or how to change them
- you want to know the real steps to implement KPIs that are meaningful and useful and not just about filling in the KPI column in your plans
- you want a refresher on the essentials of developing KPIs, to finetune your practice
- you are still waiting to discover the secrets of making performance measurement truly work
Learn the 6 powerful performance measurement techniques:
The Performance Measure Blueprint is ALL about the practical, step-by-step techniques to get more clarity about your goals than you've ever had, and very focused on the right measures to track those goals so you can more quickly reach them.
You will learn how to:
- Make your strategy measurable (that is, your goals or objectives) and easier to cascade and communicate and execute.
- Select and design performance measures far better than brainstorming or benchmarking ever can - especially for the seemingly immeasurable things.
- Get buy-in from people for performance measurement and performance improvement.
- Make your measures easier and more cost-effective to implement (and not sit lifelessly in the KPI column in your plan).
- Design performance reports and dashboards that communicate the signals in your measures you need to respond to.
- Put your measures to work, to execute your strategy and achieve your goals and targets.
- Integrate performance measurement with planning and performance review, to make performance improvement "business as usual".
- Link the 6 powerful performance measurement techniques into a step-by-step process you'll find very easy to implement at work with your colleagues.
Watch a sample from Lesson 3 on how to design meaningful performance measures:
This video is a 40-minute sample excerpt from Lesson 3 in the eight-lesson program. You'll learn:
- One important thing to have BEFORE you talk about measures.
- What makes a measure good, bad or ugly.
- 5 approaches *NOT* to use to find meaningful measures.
Click here to view the video...
The program gives you all the resources you'll need to implement what you learn:
We make sure you have all the resources you need to immediately start applying what you learn during the program, quickly and easily:
- 8 Practical How-to Lessons to give you the step-by-step techniques to measure what matters, in an interactive and engaging style, including voice, PowerPoint slides and live demonstrations.
- 2 Q&A Audios to boost your implementation by helping you overcome obstacles, clarify your understanding and provide practical ideas tailored to your situation. Stacey will collate all the questions program participants email to her, and record answers and ideas in her own time, providing the recording for you on the program website.
- A detailed case study which we examine throughout the program and you can download to guide your own implementation.
- Practical implementation activities which Stacey will provide to you in clear written instructions after each lesson, to guide you to implement what you've learned, supported by time-saving templates and examples.
- Video recordings of each lesson, including audio and PowerPoint slides and demonstrations of how to use the various templates.
- Audio recordings of each lesson, in case you prefer to listen on your iPod and follow along with the downloadable lesson workbooks.
- A lifetime membership to the Program Resource Website where you have plenty of time to learn online at your own pace, download templates and examples and bonus tools to use with your team and make measuring what matters easy and quick.
A little about your program presenter, Stacey Barr:
Stacey Barr, the Performance Measure Specialist, has specialised in organisational performance measurement since 1993, and this workshop is the culmination of all her most practical learnings and innovations since then.
Stacey is known for her unusually high level of practicality, her easy-going, approachable and authentic presentation style, and her innate ability to balance the technical rigour of performance measurement with the social, human side.
Here's how to register for your the Performance Measure Blueprint Online Program:
All amounts are in AUD (Aussies, add 10% GST to these amounts).
For currency conversions, we use x-rates.com.
USA/UK Program, February to March, 2012
Full fee: $890AUD per person
Early Bird fee: $790AUD per person (until 23rd December 2011)
Group bookings: $790AUD per person (for 2 or more people from same organisation in the same booking)
Asia Pacific Program, September to October, 2012
Full fee: $890AUD per person
Early Bird fee: $790AUD per person (until 26th July 2012)
Group bookings: $790AUD per person (for 2 or more people from same organisation in the same booking)
** A condition of registering for this event is your agreement to the terms & conditions. **
Register Here:OPTION 1: Register with your credit card securely online: USA/UK Program, February/March 2012 Registration will open soon: Asia Pacific Program, September/October 2012 OPTION 2: Register by fax or email with our fax-back form: FAX-BACK Registration Form (pdf) |
Do you have any questions?
If you have any questions at all about the Performance Measure Blueprint Workshop, please email us at info@staceybarr.com and we will respond within 24 hours (usually much faster).
Stacey Barr
the Performance Measure Specialist
Terms and Conditions of Registering for the Performance Measure Blueprint Online Program
Registration is for one person only
Your registration for the program entitles you to access the lessons and resources. You may not allow access to any other person via your membership. They must register themselves independently and pay the registration fee.
Cancellation Policy
You may make substitutions or cancel your registration at any time prior to setting up your membership on the program website. After you have set up your membership, there can be no substitutions. Cancellations may incur a $90 service fee per registrant (Aussies add GST).
No refunds are given for registrants who do not complete the program or who fail to commence the program after 2 weeks following payment. To substitute or cancel, e-mail info@staceybarr.com
Group Bookings
The group rate is available only for 2 or more people from the same organisation in the same booking. If you wish to register 10 or more people, contact us for more generous discounts by emailing info@staceybarr.com
Currency Converter
The currency converter link provided is for a website that has no relationship whatsoever with Stacey Barr Pty Ltd. It is provided simply for your convenience only and we cannot certify nor be held accountable for its accuracy.