ARTICLE: So you don’t trust your data…February 29, 2008 by Stacey Barr
The management team sit around the monthly performance report, debating. But they’re not debating the interpretation of the trends or signals in the data. They’re not debating the causes that sit beneath those trends or signals. And they’re not debating the pros and cons of various performance improvement ideas.
No, they’re debating whether or not the data has enough integrity to even consider using it. Not again!
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