Using 5 ‘D’ Words to Make Time to Measure What Matters
February 17, 2015 by Stacey Barr | Leave a CommentIf you don't have time to measure what matters, poor performance will continue to use up more of your time. Here are 5 strategies to give a higher priority to measurement.
Filed Under:
Getting Buy-in, Getting Started, Performance Culture
How to Get KPI Buy-in, Overnight
February 10, 2015 by Stacey Barr | Leave a CommentWe want people to be engaged - or have buy-in - to performance measures so they will support the implementation of those measures, and use them to improve performance. But dragging them to KPI meetings and presentations, and loading them with lists of measures to review, rarely gets true buy-in. Solution: the Measure Gallery.
Filed Under:
Getting Buy-in, Getting Executive Support, Performance Culture
How to Help People Measure Results, Not Activity
February 3, 2015 by Stacey Barr | Leave a CommentMeasure Up reader, Kenneth, works in a hospital and has this measurement challenge: "Different people want to follow up on different things. The nurses, for example, think it is crucial to follow up on how many phone calls they answer. I reckon it is because they want evidence to show management how they spend their time at work. But I do not think this is a critical KPI or success fac...
Filed Under: Cascading Strategy, Getting Buy-in, Performance Culture
Failure is Feedback
January 27, 2015 by Stacey Barr | Leave a CommentAs a thought leader with a message that I desperately want to share with the world, reaching out to as many people as possible is critical to success. No point shouting from the rooftops "hey everyone, measure what matters!" because few people pay attention to rooftops, actually. I have to find other ways to reach out, but I've been failing...
Filed Under:
Example Measures & KPIs, Performance Culture, Using Measures