Performance improvement momentum can be hard to maintain. PuMP Contractor, Ayça Tümer Arıkan, shares a practical approach that blends PuMP with improvement cycles.

Canadian government colleagues Shannon Sanford and Janet Norman share seven ways PuMP helped beyond performance measurement. (more…)

To get rich interaction, high productivity and deep engagement in implementing KPIs virtually, carefully design your approach to collaborating online. (more…)

Many measurement tools focus on developing KPIs to monitor strategic goals. Does this mean you need a different tool to measure other things? (more…)