Share:

If you want good KPIs, your KPI approach has to be good. Use this KPI approach self-assessment to find out if yours is a good one.

A good KPI approach is not a list of measures to choose from. It’s not boxes to align them to. It’s not the opinion of self-proclaimed experts. And it’s not the demands of stakeholders who themselves have no proven mastery in good KPI development.

A good KPI approach has the 8 essential criteria that any good methodology will have:

1. It’s parts are necessary
2. The theory is well founded
3. The theory is proven to work
4. As a whole, the methodology is comprehensive
5. The methodology is non-prescriptive
6. In practice, the methodology is useful
7. The methodology is practical to implement
8. Each part of the methodology is transparent

How to do a self-assessment of your KPI approach:

Firstly, download this self-assessment template.

Next, watch this video where I explain each of the 8 criteria of a good KPI methodology:

And finally, follow along with this video, where PuMP Partner Louise Watson and I assess several common KPI approaches against these 8 criteria, as you apply the criteria to your KPI approach (it references another download, an overview of the PuMP Blueprint):