Performance measurement is for every organisation or company, but not necessarily at any time. Sometimes it's better to quit before you start, to avoid making a big mess. (more…)
Embedding good KPI practice – and mastering the art and science of measuring what matters to better achieve what matters – isn’t a trivial task. It takes time to move from struggle to success, because it takes time to build mastery.
KPIs have a bad reputation, from bad pasts experiences people have with them. But we can't let their reputation become the truth about them. (more…)
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